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December 2023 by Momentary
I recently had the pleasure of renting here. Brenda helped me get situated, and I just say, she exceeded my expectations. From the moment I walked in, I was impressed with the level of professionalism and customer service I received from her. Thanks Brenda for making my storage experience a positive one!
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December 2023 by Jose Aguilar
Great experience here. Brenna was friendly, polite, knowledgeable, and made my renting experience smooth and easy. Highly recommend.
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December 2023 by Alexandra Dahlgren
Our experience at Extra Space on McKinney Ave has been exemplary. We were nervous about getting a unit for our things between our moves because we had never used one before and other companies in Dallas had less than great reviews. The service and team on McKinney has far exceeded our expectations!! Brenda was fantastic and made communicating and getting our questions answered easy and enjoyable. This has provided us with so much peace of mind this past year.
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December 2023 by Coach Preslee
5 star review for extra space storage on McKinney. Brenda was such a great help, so glad for the awesome management and staff here! She made my experience easy and stress free
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December 2023 by Ben Owens
Customer service was amazing. Both Brenda and Donovan were great and made the process very easy. Great place with great people!
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December 2023 by Nichelle Miles
The best experience ever!!!! I’ve been here for 4 months so far and Brenda, the manager, is so amazing! She’s so friendly and helpful, and does whatever she can to give you the best option for your needs. The site is always clean, convenient and secure. I 1000% trust my belongings with this company. 10/10- highly recommend??
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December 2023 by Ramon Curiel
I gotta say Brenda is by far one of the most helpful people I have ever met, I was facing a problem and with a smile and no questions asked she was able to address it in an extremely timely manner! Thank you so much Brenda! & extra space for being so good to me and my things!
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October 2023 by Brent Sanders
My door was stuck and Brenda Ramirez busted out her tool bag and fixed the problem in minutes. Thx u Brenda for the quick response and positive, can-do attitude!
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October 2023 by Penne Stafford
I have had a great experience with Brenda in the front office of the Extra Space Storage on McKinney. She is very professional and extremely helpful!
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October 2023 by carlin rhea
Brenda was super helpful with helping me get a short term storage unit. I showed up midday on Saturday and right away she gave me a tour of the possible units and the security features and walked me through pricing and policies. I toured a 10x10 and a 10x20. Super impressed with the security and liked that the neighborhood was safe/tucked away a bit. I just signed my lease so don’t have anything to report as far as move out- but so far looking forward to moving my stuff in! I would say I was in and out with the tour, chatting through options and pricing, and everything signed within a hour.
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October 2023 by Marina Garrett
Great storage space! The place was clean and climate controlled. Donovan at the McKinney location was such a great help. He really listened to my needs! I would definitely recommend!
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October 2023 by Natalie Grisham
It was a pleasure talking to Donovan, from the McKinney Ave-Dallas location. He listened to our complaint with understanding and worked to get an acceptable solution. His help was appreciated. Thank you
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September 2023 by Vaibhav Kumar
Extremely convenient facilities and super helpful staff. I needed the staff to help access my unit on a day when the facility was closed and I was without my key. They were able to send a manager from another location instantly and helped me out! Brenda was amazing, quick to respond and highly supportive.
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August 2023 by Caren McGratty
Brenda was very efficient and helpful renting a space. She is through and provides information needed to select the best storage unit for my current needs.
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August 2023 by William Brandt Wood
Very helpful, very friendly, very knowledgable. Facility was clean too. Got a great deal and great service.
