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May 2023 by Coral Garcia
If I could pick 0 starts I would! I got a set of coaches i was told it was good material 1 week later they are falling apart so I call they say That's my Warranty that's cover. I took themOut onCredit now I am Is going to be out of a $1000 or with bad credit . Its probably going to be bad credit and I'm taking them couches and sitting them in front of famsa
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March 2023 by Kimberly Duarte
Don’t RECOMMEND AT ALL!
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August 2022 by Rocio Romero
No respecta la garantia They do not value you as a customer they do not honor the extended warranty as they say they came to service my stove and because there was a dead beetle on the floor they said they could not service it that is just bull do not buy here
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March 2022 by Alan Ese
Lady didn't take my payment bc I was $8 short so I had to wait another week bc I honestly don't have time but by then I had gotten a $20-something late fee and when I payed the lady $ 360 she wouldn't renew my payment bc I was $16 short but what made me made is the way she said it like, "nah I can't do it until you pay what you owe us" but in front of everyone so I said ok I guess I'll come back so I went to my car smoked a bowl ? then made the payment over the phone after I came back I told her I made the payment over the phone then she was all like "dejame ver aver si lo isites bien , xq envases como q no lo agarra " then I Said oh yeah and about the late fee I wouldn't be paying it if yall had taken my payment last week when my mom came by and try to make it, but no you had to be rude and say YOU CAN'T take a payment.... over 8 freakin dollars ... you might think I'm over reacting but I've made this lady (my mom not the cashier lol) gone thru so much shes gets anxiety over a light bulb flicker; all she wants to do is go home and relax after a hard day of hard work and yall made this lady go back to her car and sit down feeling like the world is gonna collapse or like it's the apocalypse bc she "couldn't" make a payment over 8 ... freakin... dollars...and that's why ladies and gentleman I give this particular famsa furniture and loan store a sad , "1 star" rating...
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December 2021 by Juan Martin Luis
The furniture store is great just the delivery charges too high so I will have to find a way to pick up the items I bought.
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November 2021 by David M
During the black friday we received a coupon for a $5 blender or coffee maker.They didn't have them in stock, you have to file a purchase order... too much drama for $5
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August 2021 by Laquita Owens
Suppose to get our furniture today but was told that we will get some parts of the furniture today on Saturday and some other parts on tuesday of next week because the dresser part of the bedroom set was damage. We had got our refund back and bought furniture from somewhere else that my hubby had bought a living room set from. Never again with those unprofessional people. Uuuggghh.
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August 2021 by Adriana Gutierrez
Less than 2 years old and this is how my couches look already I paid for warranty but was told warranty can’t cover this damage. Quality is cheap you can literally feel the wood when you are seating down. Do not buy from this place! People are rude and do not try to help. I will never buy from them again and I will make sure I tell people how bad this place is.
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August 2021 by David Rangel
Unfortunately you have to select a star to leave a review and there's no option for a negative star or absolutely a no star rating because that is where we are with this place. We made 4 calls for help and got none. We finally went up to the store and still got no where. We are still waiting for someone to show up to look over this supposedly new refrigerator that has not made ice in a week. Pathetic is the only way to describe how we been treated. There's not enough space to type the whole story, but then again I honestly believe it wouldn't matter !!!!!!!
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August 2021 by Rhonda Cofer
I went to famsa today as.ofJuly 17 2021 i have paid off 2 loans and 2 tvs i was told if i get something like furniture or electronic i could get another loan that's what i was a told lie after i payed my tv off on time i came to the store to get a loan that was a total lie every since transunion took over its really messed up .
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June 2021 by Jairo Lopez
Very rude very unprofessional once we finish our payments we will not be coming back to this store Martha The customer service rep and Gabrielle The supervisor over customer service. And to Gabrielle if you’re sick honey don’t go to work just a little advice for you.
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May 2021 by Claudia Guzman
they treated me well Specialy Silvia I bought this bedroom for My daughter about 3 weeks ago and still waiting for it. Just because they do not have the mirror of the vanity. They want to bring bedroom set with out mirror but I say no I want all the set together.
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May 2021 by Jesus Molina
Root and negative vibes
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April 2021 by pinky too goofy
Suppose to get our furniture today but was told that we will get some parts of the furniture today on Saturday and some other parts on tuesday of next week because the dresser part of the bedroom set was damage. We had got our refund back and bought furniture from somewhere else that my hubby had bought a living room set from. Never again with those unprofessional people. Uuuggghh.
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February 2021 by Diana Hernandez
This place has horrible service, purchased some couches 3 weeks ago and still have not received them. I have asked to speak to the manager several times and shes never available. Lack of communication and professionalism. Will never purchase from this place again !!
