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July 2025 by MrKMilano “Kool Milano”
Today your team moved a great customer to a lemmon ave storage facility. I met Tim, Bo & TC serviced the customer with professional. They pack up the customers entire home, moved the in safely amd was very patient when there was need of another unit need to store all the items. A highly recommended for this team.
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May 2025 by Judy Nelson
Michael & Orlando were fantastic! They moved everything with care, very friendly & accommodating! I would absolutely use them again!
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April 2025 by Tom Misteli
They really live up to their name! The crew carefully wrapped and handled our stuff and they worked quickly. Highly recommend!
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March 2025 by Amy Vanhaasen
Fantastic Moves is amazing. This is the second time I have used them in two years for a move. I moved this past Saturday, the 22nd. They were scheduled to arrive at my storage unit at 9 a.m. I got there early and was going to wait. They arrived a few minutes later and were able to start early. It only took them 15 minutes to load my things to the truck. We arrived at the second location to pick up a few more things and they were done in no time. On to my apartment and all in all, it took them less than 4 hours. They were very nice and patient with me. Bo, Tay and Zack were great!!!!
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December 2024 by Kara Schectman
I had a terrible experience with fantastic moves. The movers were so rushed that they moved two fridges with food still in the freezer. They sat there for months because we moved everything into a storage unit. When we moved to our new home, we opened them up and found maggots. The smell and damage were so bad that we had to trash both. They dented our brand new washing machine. We still can't find screws for my grandma’s antique table and my daughter's $3000 pottery barn bed. It's a pretty hefty price tag. When I called to inform them about the issues, Nick yelled at me and refused to let me talk to anyone else. Please use any other movers.
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November 2024 by Terry Mcinnis
Great one bedroom move in 2.5 hours!!!
Efficient, careful & hard working Chris & Mike
made this the easiest move ever!!!
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September 2024 by Lisa New
Martin and his were completely bomb and very professional, Chris and Darren
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August 2024 by Portia Cantrell
**Review for Fantastic Moves: A Cautionary Tale**
I recently hired Fantastic Moves for our relocation, hoping it would alleviate some of the usual moving stress. Unfortunately, my experience turned into quite the opposite, and I’d like to share my story in hopes of eliciting understanding and empathy from both the company and future customers.
The very evening after the movers completed our move, I started a load of laundry in preparation for my mother-in-law’s visit the next day. Just 15 minutes later, I walked into the laundry room to find it flooded, with water rapidly spilling into the kitchen. My immediate concern was for our wood floors. After a frantic effort to dry things up, I discovered water everywhere, even underneath the washing machine.
I reached out to Fantastic Moves and spoke with Nick, who assured me that a crew member would come to inspect the machine. Sadly, that visit never happened, leaving me even more frustrated. The following day, a crew driver did arrive—not at the promised time, but later in the evening. He indicated that the machine wasn’t properly locked during transport. Confused, I shared that I was unaware of any locks, as I wasn’t the one who moved it.
After this visit, my wife contacted Nick again, only to be told that the locks he mentioned were not applicable to our top-loading machine. We were then informed that getting a technician out could take weeks or even a month! At almost seventy years old, I simply cannot deal with the inconvenience of traveling around a new neighborhood to do laundry while waiting for repairs.
In a calm manner, I expressed the urgency of having someone attend to this issue within 48 hours, reminding Nick that we had fulfilled our end of the contract by promptly paying $2500, which didn’t include tips for the moving crew. Instead of understanding my concern, he suggested the damage might not have been due to the move at all and that the washer could simply be too old. This felt like an unfair accusation when I knew that the machine was functional prior to the move and only flooded afterwards.
When I communicated that if no technician arrived within the timeframe, I would have no choice but to share my experience in a review, Nick responded defensively, perceiving this as a threat rather than a legitimate concern. The conversation escalated rather quickly, and I left feeling unheard and disrespected.
Now, after 48 hours, Nick informed me he couldn’t arrange for a technician and merely relayed to me a number to call on my own. With so much unpacking and adjusting to our new home, I shouldn’t have to take on this additional burden. The name "Fantastic Moves" suggests a commitment to quality service that, regrettably, we did not experience.
I genuinely wish to express my disappointment, especially after having initially praised the moving team for their hard work and professionalism. Moving is chaotic enough without added complications, and it’s my hope that sharing this experience will foster a greater understanding and prompt improvements in customer service.
As we look into purchasing a new washing machine, please know that my feedback comes from a place of seeking respect and accountability from a company with so much potential. I hope the leadership takes this to heart and ensures that all customers feel valued and supported in difficult situations like the one I faced.
#FantasticMoves NOT so Fantastic ?
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August 2024 by Todd Nelson
I had an amazing experience with Fantastic Moves in Dallas, TX. Jane was a pleasure to work with, making everything straightforward and hassle-free. The team's professionalism and punctuality were impressive. Even a small last-minute change was accommodated seamlessly. If you're looking for top-notch moving services, I highly recommend Fantastic Moves!
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July 2024 by Ashley Tatum
Tim, Mike and Martin were awesome!!!
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July 2024 by Kristi Heuertz
Tim and Martin were amazing! They were professional and took very good care of my things during the move. I would highly recommend Fantastic Moves!
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July 2024 by Thomas Henry
Carmelo Martin and Nick and Joseph did really great and I would recommend them again thank you guys
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June 2024 by Damon Black
Carmelo martin and mr T and juice did an amazing job, very good guys thanks guys
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June 2024 by John Highland
So I haven't used this company, but I sat in a parking lot to eat lunch and watched this dude move an entire truck by himself. Dude was an absolute beast. I would use this company just based on what I saw.
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February 2024 by Jason Atkinson
Because of unforeseen events on our end, our existing movers weren't able to help, which left us in an incredibly stressful and dire circumstance.
One call to Fantastic Moves and all that stress went away. In a matter of 10 minutes (after hours, no less!), Parrish had set up a full crew for early the next morning. The guys who arrived- Bo, Carmelo, Nicholas and Joshua- were professional, friendly and went to work right away to get us moved.
I would recommend Fantastic Moves to anyone who is looking for the best moving company in DFW. They took an already stressful situation and removed that concern from our lives.
