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November 2023 by Legz B.
The reviews on this place are well deserved! I took in my engagement ring and got it sized in under an hour and a half, as well as my fiancé’s broken chain… They repaired it fast & to perfection. The service was excellent & very professional quality work
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November 2023 by Ruth W.
Steve repaired my rings 100% to my satisfaction. I brought in 4 rings initially and he really "listened" to what I wanted done and repaired them perfectly. I couldn't be happier with his service. He is an excellent jeweler/ craftsman. He has my trust for jewelry repairs.
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October 2023 by Lorenzo hubbard Designs
From repairs to cleanings, and even appraisals, Fast Fix’s multiple locations do it all! If you have a minor jewelry or phone repair, and want to drop your pieces off while you shop; Fast Fix can do that. If your repairs require the expert eyes of a gemologist, their friendly, professional staff can do that too, including repairs, and cleaning of your Rolex, for prices far more reasonable than those of some other local jewelers. During scheduled times of the year their Certified Gemologist Appraiser can appraise those pieces that require extra coverage, or you’re just unsure of their value. I’ve trusted Ricardo Ruiz & the professional staff of Fast Fix North Park, and their expert Gemologist with some of my wonderful pieces for the past 5 years, and I’m sure you’ll be happy with them too. Xoxo Lorenzo
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October 2023 by Gary Hutchison
Fast Fix has excellent customer service. They professionally care for your items and offer expert advice about any repairs that may be needed with no pressure. I take my watches and other items there when needed and appreciate the experience. Thanks Fast Fix!!
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October 2023 by Eno Fite
I needed to have the prongs repaired on my wedding ring. The work was done well and in a reasonable amount of time. Have used Fast Fix several times before and have never been disappointed.
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October 2023 by Lorenzo H.
From repairs to cleanings, and even appraisals, Fast Fix's multiple locations do it all! If you have a minor jewelry or phone repair, and want to drop your pieces off while you shop; Fast Fix can do that. If your repairs require the expert eyes of a gemologist, their friendly, professional staff can do that too, including repairs, and cleaning of your Rolex, for prices far more reasonable than those of some other local jewelers. During scheduled times of the year their Certified Gemologist Appraiser can appraise those pieces that require extra coverage, or you're just unsure of their value. I've trusted Ricardo Ruiz & the professional staff of Fast Fix North Park, and their expert Gemologist with some of my wonderful pieces for the past 5 years, and I'm sure you'll be happy with them too. Xoxo Lorenzo
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September 2023 by Emily M
I had my great grandmothers watch cleaned up and repaired here. The watch needed new glass and they custom made the glass since the model isn’t made anymore. The process took about 6 weeks. They did a phenomenal job and I’m so happy with the final product. I can’t wait to wear this vintage piece!
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September 2023 by Sun Day
I arrived and was surprised to see a line out the door. That told me everything I needed to know. I went for a battery change and it took about an hour. Service was friendly and efficient. Tip: park in covered parking on the second level near Macy’s. If you enter those doors the shop is right by the entrance.
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September 2023 by Sherry Jones
Fast-Fix Northpark has always provided me with excellent service and exceptional craftsmanship whether fixing my jewelry or replacing my watch battery(ies). They are knowledgeable and fair. I trust them with all my jewelry repair needs.
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August 2023 by Jesse Daines
Brought in a brand new watch for some work and received it back scratched up. Also appears to not been put together properly as the dial moves around inside the case and the crown does not feel right and is snagging up on something.Extremely disappointed in the quality of work. This place is extremely well reviewed long term so not sure why this happened.
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August 2023 by E Mac
I brought about 7 pieces of jewelry into Fast Fix today and Steve and JohnnyAnn took really good care of me. The service was amazing and FAST! They had all my repairs completed in less than an hour and they worked with me on the pricing since I had so much. I’ve been using this Fast Fix at NorthPark Mall for 4 or 5 years and have always been extremely satisfied. If you haven’t tried them before, you should!
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August 2023 by Orya Yakubu
It only took them 25 minutes to adjust my wrist watch to the right size for me! You can drop it off and go shopping and they will shoot you a text when it’s ready for pick up.
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July 2023 by Erik Beltran
I’ve used Fast/Fix for many years. Their service quality has always been exceptional. Their record-keeping is always accurate, as they always replace the watch batteries—sometimes I pay them and sometimes the warranty is still effective. Their personnel are always friendly and courteous.
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July 2023 by Mariah Longoria
We walked in to ask about getting my ring sized from a 6&1/4 to a 5. Everyone was very nice. They were able to get it done in less than an hour and it came out seamlessly and fits perfect. I’ll for sure be back with any other jewelry needs.
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July 2023 by Dawn Arbour
Welcomed right in. Had a band adjusted on one watch and a battery put in another. Gave me a ticket. Said 30 minutes. 15minutes later they were done. Watch fit perfect. Polite, professional and courteous.I wouldn’t go anywhere else.
