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May 2023 by Reece Dunlap
perfect & fast service
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April 2023 by David Jones
Extremely dissatisfied with this location. We contracted them to repair our outdoor sign. They charged $270 to conduct a “survey”. They then sent me an invoice for $300 to get it working. Invoice just stated “misc services”. I thought it was suspicious that it was exactly $300 without any description for parts/labor or tax but I gave them the benefit of the doubt and paid the invoice. The electrician who repaired the sign notified one of my employees that the sign was now working and had them look at it. The next morning, I drove by and noticed only half the sign was working. I called Fast Signs and they said they only replaced the right power supply and that the left power supply probably needs to be replaced as well. I told them nobody told me what was replaced and not replaced or anything about the work that was done. I just wanted the sign working. I felt this was very suspicious and potentially dishonest.I finally relented and said go ahead and replace the other power supply. They then informed me they had to charge another “survey” fee in addition to the power supply on the left side. I stated the electrician just conducted a survey so why do I have to get another “survey” done, especially since the sign did not work for even 24 hours. I escalated my concerns to one of the owners, Hakim, who reaffirmed that they charge $270 for the survey every time they dispatch an electrician. I even said what happens if the signs stops working again next week. He stated they would charge $270 for the survey again.I asked for the invoice to specify exactly what work was going to be performed. The invoice, once again, just said “misc services". I had to ask them again to put a full description of what work was being performed. They ended up charging me $325 for the survey and to replace the other power supply. I spoke with Hakim and said if you already know the left power supply needs to be replaced why are you charging me for the survey again. Hakim stated he is not 100% sure but they needed to conduct the survey just in case. I asked him to make sure the electrician notified me when he was in route to my location so I could speak with him and verify the work was performed to my satisfaction. Hakim committed he would do this. I never received a call when the electrician was in route or after the work was done. The electrician, once again, grabbed one of my employees to approve the work. This time, my employee called me so I could speak with the electrician. It was clear he was instructed by Fast Signs to replace the left power supply and was astonished Fast Signs charged another survey fee.The entire interaction with this location was suspicious and communicating with them was challenging. I told Hakim several times that I was extremely unhappy and gave him several opportunities to “do the right thing” and “make this right”. Hakim and this Fast Signs location failed.
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February 2023 by Jim Hayden
This new team did a fantastic job on my sign, reasonably priced, delivered the finish product on time and excellent quality…thank you
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September 2022 by Brooke Harmon
Awesome customer service and our project turned out great! Will definitely use this FastSigns again!
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September 2022 by Zach Matook
So amazing. Quinton really helped us out in a pinch! They were FAST! Thanks everyone!
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August 2022 by Jena Hattendorf
Working with the designer, Rob was easy and he was very communicative throughout the whole process! The products turned out great!
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January 2022 by Toni Colquitt
The service is very fast and it's always a pleasure working with Sadia.
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November 2021 by Suc Cess Deedam
Being thankful not only shows good manners, but a simple expression of thankfulness can go a long way in relationships and communication with others. Is not only enhances our own lives, but makes other people feel appreciated,
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September 2021 by Janet Hetmer
You are fast, reliable and always great to work with. I utilize Yasameen Rasul 99.9% of the time and she is FANTASTIC but even when she is not available anyone who steps in to assist has been great to work with! i cant say enough about the service at the North Central location!
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August 2021 by Emery Ford
Over the past year, our organization underwent a total rebranding, which required us to change out all of our signage. This massive project included plastic signs, Building signs, Die-cut aluminum signage, vinyl signage, and more at two different campuses. Our organization knew it was crucial to find the right partner for this massive project, and after comparing three quotes within the DFW area, we decided to go with Sadia and the FASTSIGNS team, and we are beyond grateful that we did. Throughout every step of the process, they have exceeded our expectations and delivered exceptional products on time.
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July 2021 by Bruce Rayburn
Great communication and on time delivery
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June 2021 by Sheila Rivera
Amazing service,,, better results!Thanks
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August 2020 by Ed Barr
I have been using the Fastsigns on Skillman Street in North Dallas for about 2 years. I didn't like going there because they were unresponsive to my projects. Sometimes it would take them weeks to respond to emails. They always seemed annoyed when I would ask them questions about printing or what kind of options I had with their various processes. I kept giving them chances but I finally decided to change vendors. I am very happy with the service that you have given me. Also, I feel comfortable being able to ask you questions about printing in general. Thanks!!
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May 2020 by Annette Steele
We have used Fast Signs below for our office building for years. They are great to work with, quality of work and materials superior and creative when I need design ideas. I highly recommend them.
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February 2020 by JRR
I had made a sign at this center and the staff was extremely friendly and approaching. Yasameen helped guide me through the whole process, she was amazing. The quality of the sign was also really good! I would recommend this location over any other.