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February 2024 by A.A. McDaniel Hamilton
Jan2024: 4⭐: I stopped by here to Make copies and send off a couple of items that were necessary. I had no issues on this occasion and everything went smoothly.
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November 2023 by Google user
This place is awful. If a package gets delivered it should be readily available that day. Not have to go on a hunt to find the package only to be told they don’t know where it’s at or the people who sort packages are gone for the day. If I don’t do my job I end up unemployed or folks don’t make it to their destination one of the two. They really need to get their system and workers in check because this is the second time during my stay that this has been an issue.
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October 2023 by Derick Lyell-Herrera
This place is awful. If a package gets delivered it should be readily available that day. Not have to go on a hunt to find the package only to be told they don’t know where it’s at or the people who sort packages are gone for the day. If I don’t do my job I end up unemployed or folks don’t make it to their destination one of the two. They really need to get their system and workers in check because this is the second time during my stay that this has been an issue.
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February 2023 by Nicole R.
This fedex is inside the Hilton. It's only available 24 hrs for the people staying there. The doors are locked in the evening till 8 am. Residents can enter with their key cards. I showed up at 7am thinking I could get some things done. Nope. You also need to have your files ready to print from a flash drive. No plug and print option. No connection to a blue tooth and print either. I'm not knocking the place. It was clean and well structured. Someone did show up around 7:45. She was nice enough to assist me the best she could.
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September 2022 by Alexis Black
I visited the Hilton for a conference and used FedEx to print, and ship/pick up packages. I experienced nothing short of excellent customer service from Will, Carlis, and Wesley. They were thorough, took care of my items, and even helped me package my boxes properly. While I understand that the prices are expensive (it is a $30 fee to pick up packages) that is the decision of FedEx as a corporation, and doesn’t have anything to do with the employees who consistently have field the frustration of customers regarding something out of their control. Thank you for making this a positive experience! I usually hate going to the post office so this was a pleasant surprise.
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January 2022 by alec maloy
Don’t bother unless it’s an emergency need. Pricing is predatory and attempted to be “explained away” by a “hotel policy”.I made an attempt at shipping a pre-printed label/package. This would have cost 15+ dollars to ship had they been able to print the label at this PRINT center…Waste of time/effort/resources.Thanks Fedex.
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December 2021 by CS
Be aware! You will be asked what exactly you are shipping as well as be required to show identification along with naming your recipient both first and last name instead of just an address. The worst service I have ever had. This place should be shut down.
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December 2021 by RC Brown
Charges fees to accept prepaid FedEx envelopes.
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April 2021 by Dante
Inside the hotel and given the parking situation, no reason to go to this location
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March 2020 by Stuart Murphy
Even if you have a prepaid label and just need to drop it off for shipping, do you want this place will charge you by the weight. This is absolutely ridiculous, solely for the fact the Fed ex is located in a hotel. Please do not attend this FedEx, find anyone else in the area, this place will scam you with additional fees simply because it’s located in hotel
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February 2020 by Jared Smallwood
Inside a hotel, which is fine, but no available parking without paying for valet??
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August 2019 by Paul G.
Very helpful. My quick run in was met with quick service. Right on the side of I-35E so you can stop as you are traveling back and forth from work.
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August 2019 by Ablework Station
This location charges an extra $10 just to drop off a pre-paid, pre-labeled FedEx package. What a joke! So many reasons why FedEx is lousy.
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August 2019 by Jessica N.
While the customer service was outstanding- my final total for 8 pages of front- back copies was $29. TWENTY NINE DOLLARS.... for 8 copies. There was no transparency in cost up front. Shame on me for not asking. I feel robbed.
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May 2019 by None G.
Scammers tried to charge $20 for handing my my 1lb Amazon package. Nope. Took my package and walked out.
