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August 2025 by Samantha
The store attendant was extremely rude today and unhelpful with basic questions. I've always had bad experiences at this particular FedEx but this one made me feel compelled to write a review and hopefully it get's some action taken. After dealing with the fedex automated system for 10 minutes, I finally got through to this location and the attendant was super rude. She didn't listen to my simple printing question and immediately transferred me to customer service who said that it's a store specific question. FedEx can do better.
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July 2025 by B Watson
I had such a great experience at the FedEx location on Hillcrest Road in Dallas, TX today, thanks to Tatum. From the moment I walked in, she was warm, welcoming, and incredibly professional. She took the time to walk me through setting up a FedEx account, answered all of my questions, and made sure my package was mailed with care and ease. Tatum’s knowledge and customer-first attitude truly stood out. She’s a fantastic representative of FedEx—and a big reason I’ll continue using their services in the future. Thank you, Tatum!
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March 2025 by Brynna Patterson
Tatum was incredibly helpful with a fast print job I needed done. She followed up with me to make sure I got what I needed, and everything came out perfectly and in record time. I found my new print shop!
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January 2025 by Josh Pepper
Cassie was amazing. Spent lots of time and Patient with me on my custom print job to make sure it came out the way I needed it too. Great
Location as well!
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December 2024 by Charles Su (Charles)
Staff here is very friendly and helpful!
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June 2024 by Brandon Frazier
Had a last minute document I needed to print out and got here at 7:30. As I attempted to open the door, an employee came running out and shut down the store. “…..is it close? YUP! we close at 7.” Was kinda funny how quick she ran out of there but a little rude. I understand after a long day getting but Google is misleading for this location. I took a photo of the actual time for this location. If you’re in a rush last minute go up the street to the Greenville location that actual closes at 8 PM.
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February 2024 by Alexandra Binder
Cassie was so incredibly awesome! I placed multiple large orders I needed day-of, and she called me more than once to make sure I ordered exactly what I wanted on the right paper, and she saved me from ordering something I didn't need. She had wonderful customer service and literally saved me that day. Thank you thank you thank you!!!!
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December 2023 by Lauren Miller
Very helpful staff who helped me to set up a document and figure out appropriate resizing
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June 2023 by Melissa S.
This FedEx location has wonderful employees. Cassie is so personable, she makes a practical business errand, an upbeat experience. The whole team is solution-oriented, which saves me time and frustration. I prefer FedEx over UPS, because they deliver earlier in the same day when shipping overnight, so my clients aren't left waiting as long for the package, and the FedEx express box is included in the shipping price, so I don't feel nickel and dimed.
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June 2023 by caro cravens
Don’t come to this location to print business cards. I have gone to other FedEx locations and they always help me with my business cards and this lady was trying to charge me 7.99 extra from I always pay 10.99 not include tax. Her excuse was that my documents set up was not correct. This is an error because how is that the other 6 FedEx locations I go around Dallas never had a problem with setup!Mind you I went to the greenville Lovers FedEx in Greenville after this bad experience. They were amazing my document was perfect. They said they had no problems a smooth service.
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February 2023 by James T.
Wow- I get it though - it's minimum wage and you have to wear those silly shirts but the service here is so incredibly bad it's comical- I had to get some legal briefs printed while working a murder case and visited this location six times in seven days.The rudeness was Epic, every single day , four different employees, were so rude it became predictable and funny.Except it's not that damn funny, when you are trying to get some work done.
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October 2022 by Angélica Chíncaro
Cassie and Ri were amazing. We came with an urgent printing task, and they delivered it immediately. Also, they kindly replied my many doubts, always with a smile and willingness to help. Bonus! They let our team work in the store. Thank you both so much!
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April 2022 by The Garage Hobby
The staff was incredibly friendly. I had to print and bind 10 presentation decks as well as 1 large property layout poster. The ladies there were super accommodating. They got everything printed and bound in 45 mins. I'm incredibly thankful, y'all came in clutch.
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April 2022 by Tommy Obenchain
This store is wonderful; the manager Rianna went above and beyond to make sure an order of mine was finished early and shipped without me even needing to return to their store! They are truly excellent.
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January 2022 by Marklen Kennedy
Absolutely fantastic customer service. Went above and beyond on even the smallest details. Easy in, Easy out. Had a small print job to turn a photo into a sticker. Great people to work with. Thank you!
