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October 2023 by C.
I cannot overstate how poor this service is. It's so bad if an online retailer admits to using SamrtPost I'll shop elsewhere. Retailers use this cheaper alternative that relies on the slowest shipping company known to humanity aka USPS....how about negotiating a better rate with FedEx home delivery?
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October 2023 by Goddess Yanna
Dont work here its a complete waste of time been full time for 3 weeks they give you 37 hrs on the schdule and your not even doing half of it they make you leave early because your just there to help their favorites then when you switch to part time they cut your hours even more smh also there is no TEAMWORK whatsoever and managers will work hard to get you fired if they dont like you.
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September 2023 by Emmanuel Watson
EVERY SINGLE TIME I SEE THIS "SMARTPOST" LOCATION SHOW UP, I SIMPLY CRINGE, KNOWING THAT I AM FIXING TO HAVE A MAJOR HASSLE IN GETTING WHAT I PAID FOR! THIS LOCATION IS HORRENDOUS AND SHOULD BE SHUT DOWN IMMEDITATELY! IF I COULD LEAVE HALF A STAR, I WOULD!!!!!
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August 2023 by young Herman
my name is Herman and was a worker here I been set up tell the manager that want my that person who put their hands on my brother I was trying to break it up I was not the aggressive I'm upset I get fired for no reason night shift I'm going to expose you all the managers like woman up thereand the woman up there do no work because the managers wants to be a simple do not want u talk to people up thereDo not want to work at FedEx again that work u to much and u do not get paid that good.
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August 2023 by gaug Dang
My name is Herman and I got set up by an employe and a manager when me and my brother was working at the same area the person that my manager put me with me and my brother he will been aggressive and when she was being aggressive he fight my brother and manager was not there at the time he walked off so when that person will find my brother I was trying to break it up and they were saying since I was inside the trailer I was jumping him but I told him where is your cameras at cuz I was not jumping so I've been suspended for over a month and they do nothing they fired me for no reason I was not aggressive do not work at the place that is a bad place to
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April 2023 by Stephanie Cline
The worst shipping service ever. I have had so many packages land at “Dallas Smart Post” and sit for weeks. This location should be called “Dallas lost post”. Every time I have a package end up at this location there is issues and delays. Customer service is a joke. Do better FedEx.
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April 2023 by Donna Johnson
The wait time for this is ridiculous....promised time cancelled and no update given. They must be WOKE!
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April 2023 by Jason A
This place should not be allowed to be in business. Companies that care about their customers should not use this as a delivery method. Just awful.
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April 2023 by Kimberly W.
wonder why my package is just sitting. Looking for a phone number to call to find out why
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March 2023 by Elliot E.
I have had a package waiting for nearly a week since it was supposed to arrive. It's been literally just sitting there not even moving,if I could, I would pick this it up myself.
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February 2023 by I k
No update couple days already ? Terrible location.
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December 2022 by Diana Catindig
Can never deliver on time and always rescheduling deliveries. If you care for your customers, never use FedEx!
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December 2022 by S Ferguson
I wish I could give a minus on this rating! First package literally sat there for a month and a half with no movement. The company was kind enough to re ship and my second package has been there since November 11. Customer service is nonexistent. This is where shipments go to die?so apparently you have to give at least one star to post. Ridiculous!
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December 2022 by Olfeeo Lemos
My package is sitting here since 7 days now and is showing in transit to local post office. Why is this service even open? If someone knows how to retrieve packages from them please contact me!
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November 2022 by Nancy D.
My package has been sitting at the FedEx Smartpost in Dallas for almost 2 weeks. I got the same b******* that the other customer who reviewed them. It was ground economy, at the point they consider it lost, so call the shipper and tell them it is lost. My order had 3 vintage purses so how are they supposed to ship me 3 more? I am soooooo mad. I will never use FedEx again.
