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December 2023 by Emily Willis
Had multiple rugs to return, which were originally shipped to us in bags. I packaged up the rugs in their original bags, paid the expensive shipping costs, only for FedEx to NOT accept my rugs for return because they weren’t in boxes. Manager wouldn’t accept it and was going to swindle me into buying boxes. Only good thing to say is they recommended another location that would accept my rugs.
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December 2023 by Maddox M
Don’t recommend this location, staff here seem to contradict the scale of work that other locations have confirmed. Also staff here are not as friendly as surrounding locations.
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December 2023 by Luisana Grieco
Worst customer service ever, just go to other fedex location
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November 2023 by Luis Carlos Cisneros Sánchez
I was very poorly attended to by everyone, a girl and two gentlemen, I do not recommend them for anything in the world.
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October 2023 by Kajol Ghosh
I was there on Saturday morning (around 11:20AM) to take a PP size picture and I don’t exactly remember the lady who was working there on that day I told her that the picture should be 2 by 2 inches, as I was getting late for some other work I couldn’t check the picture on the flash drive and when I was home at night and saw the picture, It was a big bummer. Overall, she doesn’t really know to take a picture as per the requirements. It would really be a big help if you can just let us know that you cannot or go somewhere else or wait for the coworker who can actually take it. Spend 24$ on that picture which I cannot even use now. I was totally disappointed.
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October 2023 by Ann G ALG
Greetings and special attention were given to every customer walking in or standing in line. Love the acknowledgment. * Also, I loved the renovated new look of this location. Very nice and functional for customers and staffers. Service was quick and accurate. The staffer, team member named Robert H. provided exceptional service and gave plenty of delivery options for my package delivery based on my need and flexibility of delivery timing. THANK YOU, FedEx, for great service. * I'll definitely return to this location for my package delivery needs.
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October 2023 by Desera Moore
Outstanding service from Shanelle, she helped me fill a last minute print order and was amazingly quick and so so helpful! 10/10 killing it.
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August 2023 by Ademi O
Customer service agent DOYIN needs to be better. She ignores black customers and only helps white customers. You are there for a purpose, I am sure you know what your role is and stop discriminating against others. I would have escalated what you did this morning but I was in a hurry. I came to you for help 3 times but you barely looked up or helped me, and a few minutes later a white lady came in, but you walked her through everything. You need to do better, Doyin.
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June 2023 by Nicolette Wilson
Robert was awesome and VERY helpful. I wasn’t sure what I needed so he offered some very helpful suggestions and very professional while assisting and I did NOT feel pressured or rushed. He was sooo helpful and decreased my anxiety level to zero . I will definitely be back. Thank you again Robert.
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June 2023 by Antonio Molina
Fantastic service from Alisha (member since 2021) her work ethic to see customers even after closing is admirable and much appreciated. It’s hard to find employees with her work ethic and commitment to serve customers. Thanks you Aisha!
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May 2023 by Jonathan Mahan
5 star service from Mike the manager. Will be back to this location.
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April 2023 by Gisela Weber
I have been to this location multiple times to ship my packages. Team is friendly and helpful! Thank you!
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April 2023 by Izzy Wright
Dorian and Shanelle gave me excellent customer service in a timely manner!!
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March 2023 by Israel Ramirez
Staff is helpful good experiences no complaints
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March 2023 by Justin T.
Absolutely unprofessional. I went there yesterday to ship a painting and they gave me a quote of $131.98 and go there today to find out that they now want around $360. I asked them what would of happened if I shipped it the day before and they said they would have just charged my card without any of my knowledge another $200 something. So if you want to get robbed over night from a wrong quote then I guess this is the place! Will never use FedEx again after this experience
