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February 2024 by Kaitlin Hanson
I came in after work for some printing help and Frank went above and beyond to help me get the right paper and ensure that my document printed correctly. He was very kind and friendly! Thank you, Frank!
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December 2023 by Ghulam Naqshbandyaar
They charged for 2 package and later we found out the 2nd package didn’t delivered due to unknown reason. Then we went to the shop for refund, they said call customer service. We have been calling customer service 3 times, every time they say someone will contact you. It has been almost a month no one calls. Every time I speak to someone from customer service, they can’t even speak well in English. FedEx is a mess, if you want to lose more money sending packages to overseas then good luck with their poor, unprofessional customer service. Also this is how they are going to make you give up on getting back your money. Also my brother sent me a picture of invoice that they have to pay 51$ for something. This is stealing in the day light. Will never ever use FedEx and will not let them have my money.
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December 2023 by Cian Thomas
This is the 3rd time i’ve come here and get the same bad service , and they have two different areas for PACK PLUS and PRINT. No longer will I be coming here to print or to ask a question about printing something , they NEVER acknowledge a person standing right in front of them!!! Worse service EVER! Office Depot here I come.
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December 2023 by Lisa Nyangau
I was having some trouble printing but the store manager Christian stopped what he was doing and assisted me. Awesome! ??
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October 2023 by Brittany Beck
Christian was awesome and a great help! Made my experience easy and enjoyable!
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August 2023 by Matt R
Christian assisted me at this location with getting my 'Rush your passport' service that Fedex does for renewals. I'd had some hiccups with other locations that had not had working cameras to take the passport photo, and another location had told me to ask for him after they called to confirm this location's equipment was working for the photo. Christian got me in & out in under 10 minutes and was courteous & professional throughout, and even waived the cost of the photos because of the issues I'd had at previous locations. It was a great customer service experience.
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July 2023 by Maury Castellanos
Emmanuel was very helpfulThank you , good customer service.
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June 2023 by Ram Prasath T
The employee (black female) working on Sunday has very lethargic attitude and does not care much attending customers. huge training and attitude gaps that needs fix.
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June 2023 by Donna Irvin
I give 3 stars for convenience and fast self service print and fax but the priced are ridiculous...$10.00 for 3 minutes on the computer and to fax 2 pages.....I won't use the services again but this was a processing issue
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May 2023 by Samantha Sweeney
Christian the store manager was a lifesaver with our wedding escort cards. He saw my vision and helped make it happen. He was a great help and I’d recommend this location for printing every time!
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March 2023 by Julie Smith
Staff is awesome! They help with everything ☺️
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March 2023 by Noah Zork
Hey Fedex... it sounds like the people have spoken. I know covid was tough, but it sounds like people have been trying to tell you about your bad employees for a decade. Maybe just.. idk fire 100% of them and get better ones? Do you have toddlers in HR?
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February 2023 by Sylvia Aziz
I was in a bit of a hurry and the self print station had a limit on copies per transaction. Dare basically saved my life and helped me print all the copies I needed. I honestly could not have been able to get it done and on time without him. And his calm attitude and friendliness encouraged me not to panic, hah. Will definitely be back!
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September 2022 by C C
I wish I can put 0 stars . The older blond hair guy was so rude . Felt like he doesn't want me to be there or anyone else . I suggest a different location or different carrier.
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August 2022 by Anne Smith
These employees are awesome! Helped me ship a big box then let me stay in the store for a few minutes due to a bad thunderstorm outside. This isn't just great customer service- it's great hospitality that is much appreciated! Reggie & this group are awesome!
