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March 2024 by Jose Angel Rodriguez
Excellent place to print,I don't remember the name of the lady who helped me.. but she was nice and helped me make my printing job easier..My visit there was today, Wednesday March 13, 2024 at 10:30 am
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January 2024 by Richard Maxwell
Closed on Sunday. Parking lot extremely hard to get to.
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August 2023 by Madison Duff
Absolutely phenomenal. I needed a study guide bound— Terese is wonderful — managed to bind the study guide while helping 6 other customers. All with a smile. Fast, excellent service.
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July 2023 by Oleksii Badikov
Terrible service. The staff didn't take my package. although all other departments accept parcels without the requirement to wrap them with tape completely.
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June 2023 by Jonathan L
A lady with black hair and butterfly tattoos (who refused to give her name) refused to pack my 2 items and forced me to buy the boxes, go to another FedEx and have them pack it for me. I even told her she could pack it over a period of 3 days and it wasn't urgent but she said it was not physically possible for her to pack 2 items in a 72-hour time frame. This is after I called in advance asking if they could and they said they could yesterday. It's just two items.Then I went to Lewisville FedEx and they packed the exact same items in less than 15 minutes and with a smile on their face. I'm still so confused why it was impossible at this location.
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April 2023 by Akash
An extremely rude lady in glasses at the front desk.They also don't know how to service the customer and understand there needs.
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March 2023 by Kirk Cross
The poor excuse for a manager was extremely rude to me. She wouldn't release package because even though the address on my package matched the address on my ID card (which is what FedEx phone system says is the requirement), the name was different. When FedEx delivers to our apartment, they always put it in the wrong locker and we cannot get it out which is why I sent it to their office instead. Last time, they put my partner's enteral feeding supplies into a random locker and he went hungry for a day. Once we had it re-shipped, FedEx took it took the wrong floor! It's not that difficult! FedEx, why must you abuse your customers in this manner? We're disabled, and we just want our packages. Are you incapable of bringing a box to someone's door?
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December 2022 by Lilly Anna Pavlou
Came with a return that had instructions that no box was needed. Employee didn’t even look at the return code before telling me they’d have to charge me money to package it “correctly”. Rather than arguing with this rude and unprofessional person I went somewhere else just so this location didn’t get the shipping money.
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December 2022 by Audra King
Neysha was very obviously inconvenienced with assisting in printing my labels I needed help with. Cute outfit though girl.
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November 2022 by Angela R
Do not go here if you need any help printing or making copies. They are completely useless if you need any type of assistance. This has been my experience on two different occasions. I drive over to Alpha and Midway now! That is the store with customer service.
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October 2022 by Ibukun Oyejide
Came here to ship food items to my sister.Chris made sure he opened the package and checked everything claiming he has to make sure it's what I said it is. This is a package that was already cleared by the customs.
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October 2022 by nan smith
They were very helpful and courteous.
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August 2022 by Judith Fernández
I come to this store at least twice a week to ship for my hotel guests. And everyone was extremely helpful and kind. Today was the complete opposite. I don't understand how the two individuals working today at 5:47pm, a tall White man with strawberry hair with piercings and glasses and a short Latinx black short hair and glasses, were extremely rude and disrespectful. She was the worst. Yelling at me from behind the boxes. She said, "we don't need to help you." I asked for her name and she refused. I walked out. I will never come here again and I will tell all my hotel friends and guests how bad the customer service is here.
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July 2022 by Rosh Mai
If I could give review in negative I could give that for this store specially for the lady working there. She is super bossy doesn’t even want to work. Super rude to customer. Looks like she has some problems. Hope this store goes out of business and she has no work. People need to respect job and help each other. I am too frustrated with this Fedex.
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July 2022 by Maria Fernanda Morán
Worst customer service ever. Lucas and a puerto rican girl are RUDE! Do not come to this Fedex ?????
