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September 2023 by Dendrick Franklin
Terrible customer service, the Mexicans in their are racist and the big guy that works there was waving a gun without any type of precaution. He almost shot me
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August 2023 by Ben Perry
Horrible. I brought in a $240 tool and they literally offered $20. They will hustle you and try to give you change
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June 2023 by TexasReeferUSA
Horrifyingly slow customer service. Always seem to be missing employees. I go in I just one to make a simple payment and I'm standing there for 18 minutes. I understand that people pawning items takes time, you have to test it try it out make sure it's gold whatever. But my God people my God have somebody there to get the ones that want to get in and out quickly out the door. Don't hold me hostage thinking I'm going to look around and buy something now while I'm waiting for one of only two people in the whole facility. No sense of urgency from the employees at this location none at all. I mean seriously you can't have somebody there just to take payments
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May 2023 by Hector Salazar
Great tacos! Great customer service!
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April 2023 by Jerameey
Trash tried selling my ps4 bro goes an say he can’t sell it bc of the controller wasn’t turning on the ps4 like bro turn the system on first then plug in USB cord connect it to the controller then turn it on dummy ??♂️? the system is rested so ofc the controller not gonna turn it on.
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January 2023 by Daniel Strombeck
Bought something a week ago and got home and it didnt work because something was missing. I go back a week later and They tell me theres nothing they can do since there was no warranty on it. Well when it was being sold I was never offered a warranty. He start tell me lies about you can order the part online. You cant order what goes it online. Don't deal with them they will cheat you.
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January 2023 by BankofShak
Please read the reviews! They’re true. Especially about the customer service. This location is the absolute worst. Not sure what type of people they hire here… don’t bother with the location because they don’t seem competent at all. Go to another location or pawn shop.
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November 2022 by Kamar “Millz172” Cummings
DO NOT PAWN JEWELRY HERE THEY WILL SWAP PIECES OFF YOUR CHAIN AND THEN PRETEND AS IF THE ITEM WAS BROKEN WHEN IT WAS BROUGHT IN. KNOWING THEY WOULDNT EVEN TAKE THE ITEM IF ITS BROKEN.. BAD BUSINESS PRACTICE
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November 2022 by Kamar C.
do not take your jewelry here. they are swapping out pieces and giving you broke item back. can't even blame them i should've check my chain before leaving out but i know for sure they wouldn't had taken my chain if it was broke in the first place.. pawn at your own risk
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September 2022 by Mark A.
Yes I had trouble with my apartment and I had to pay a lot of fees so during the process I had one Jackson guitar inside this pawn shop it was a very nice guitar I had a nice case that had a homeless guy gave me for it I had this under refinancing fees there's a lot of paperwork to do for them every time I went out there so much paperwork they can't tell me yeah yeah yeah they kept telling me yeah yeah everything's good and then there's a Spanish guy that had long hair in there not the one that's working in there now and I'm pretty sure he got it and when he seen there was a rising for it and took it from me pretty much you do the opinion on this there's also a man manager that I can tell in there trying to sell it he told me it was his guitar.
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July 2022 by Lorraine Palacios
Being the only customers in store and the rep did not acknowledge us what so ever. I was interested in viewing an item, when I asked for information she rolled her eyes and walked away!
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July 2022 by Carowell Shelton
Poor customer service. They have no wiggle days for layaway, they take 30% of your cash.
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March 2022 by Juan Barrera
Tried to sell some good rings and they really couldn’t do nothing about it, hate this place for the beginning??
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January 2022 by Luis Sanchez
It's very unfair the way how over there trying to deal with a constant customer, selling the stuff so expensive and they want to give you 10 for some BEATS Studio headphones of around $150 in good condition, that's the first one, then 5 dollars for some JBL LIVE PRO headphones Bluetooth, they have lack of consideration... and just the new guys, they're so slowly ? and so terribly, nothing of consideration for the customer service...
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January 2022 by Justi Hall
They be low balling to much at this location for stuff u bring but charge unbelievable high prices on the stuff they I advise no one to try this location
