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June 2023 by Shun Jonez
Customer service was very bad she decided to (Sonia) buy tacos stopped in the middle of the process of serving me and buy tacos and then tended back to serving me as far as getting a speaker return the speaker was no good and there was no refund or any offer or any exchange or anyting offered very bad customer service Sonia needs to be fired FACTS ?
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June 2023 by Christina Sanders
ZERO STARS!!!!!!!! LAZY, RUDE, UNPROFESSIONAL, UNORGANIZED… worst place EVER!!!!
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August 2022 by 65DALLAS
Got racial profiled for trying to buy a gun because me and my friend both have tattoos and golds neither one of us are felons or have a backgrounds but we’re sent away called it a “straw purchase “ with a attitude I’ve been a customer here for a long time will not be backHow ignorant could u be if i had came into the store before I was 21 looking alone and was advised to come back when 21 helped me out now I didn’t buy a used beat up rusted gun when I can get brand new one for 20 more dollars with more clips
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April 2022 by Jarson Smith
My wife and I went today to look at some guns, we have bought several of our guns from First Cash pawn. Today my wife did most of the talking to the lady behind the counter… after of course we waited about 20 minutes while one was helping another customer and another pawn clerk was buying empanadas and hearing the entire menu of what the empanada lady sold. We waited patiently until someone else came out of the back to help us. My wife asked to see a couple of guns and before she was even handed the gun she was asked to handover her license and she did. That was totally understandable, once we looked at them we proceeded to purchase them but the lady Straight told my wife she has to decline the sale because it looked like my wife was being forced to buy the gun. My wife is Hispanic and I am a black male. Yes, I have tattoos all over but I am also a businessman. I felt like the lady discriminated against us because of how we looked. I respect my wife so I let her handle business when a female employee take care of us and she does the same when a male employee anywhere we go helps us. In this case this young lady never asked for my license, she assumed that I wasn’t going to be apart of the purchase but she didn’t even asked. All she said was that the guns were new to the store (like we had knowledge of that) and she had to red flag the sale and told us to leave. This was super disrespectful and the employees need to learn how not to judge based on looks, we are in 2022 now tattoos are normal and for her not to even run our information and just deny us the purchase was a bit ridiculous. I will take my hard earned cash elsewhere.
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December 2021 by Marco Tovar
Worst place to buy gold anything .
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August 2021 by Raul Iraheta
Great services
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July 2021 by Otto Paukner
Nice place seems the help was good also.They wear face mask and thats good.Very respectful and curtious.Good place to stroll around look if you buy ok or just look there's no problem.
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May 2021 by Duwane Ayers-Parra
They treated me with great respect and gave me their undivided attention..
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April 2021 by Joelflanagan22 Flanagan
I had a great experience at this pawnshop I brought in some gold and I really needed to get a fair offer which I did I would highly recommend this place there’s a gentleman that’s tall dark complexion that wears a orange mask he is a very nice gentleman I would consider definitely working with him five star service thank you guys
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February 2021 by Six Figure Trucking Academy
Negative one star WORST PLACE ON EARTH TO SHOP.. Went to purchase jewelry and WILL NEVER PURCHASE HERE AGAIN..Cashiers are Rude..bad attitude. Treat me as criminal.Do not appreciate you as a customer...NEVER NEVER EVER RETURNING
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November 2020 by Lupe Fallad
Always good people never had a problems, sometime it takes time to get attended but is for the crowd usually you get some really d*** people trying to get more money when is clear who makes the decision.
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November 2020 by JOSE MEDELLIN
They no goodMake me come for nothing they gace sign has open until 8 pm and they close 7 pm
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October 2020 by Adam Dwayne
Good service!!!
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July 2020 by Kristina Erisman
Customer service was horrible. I felt unwanted In their store. They acted like I was not even there
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January 2020 by Adrian R.
LOVE LOVE LOVE LOVE! The staff here at this location everyone is so friendly and helpful! The manager Is so sweet and great! And dominek/ dom is amazing! 10 stars if I could, clean location!
