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September 2025 by Grady Simpson
I had an incredible experience with First Convenience Bank! From the moment I stepped in, I was greeted with warmth and genuine friendliness. Their customer service truly stands out — every staff member seems genuinely eager to help and make sure you feel valued. I want to especially thank Anthony, who went above and beyond to assist me in opening another checking account. His professionalism, patience, and welcoming attitude made the entire process smooth and enjoyable. It's rare to find such a caring and supportive bank that truly puts its customers first. I highly recommend First Convenience Bank to anyone looking for a trustworthy and friendly banking experience. Five stars all the way!
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April 2024 by David Alexander
Walked in and asked:"Can you give me small bills for this 20?""Do you have an account?""No""Then I can't help you""And based on that I never will have an account here."
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March 2024 by Len Cho
The bank is located inside walmart. The map shows the wrong location.
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April 2023 by bertha garcia
Terrible service
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April 2022 by Jefonte Teer
Horrible. I've had better customer service in the commissary line in prison.... RUN!!!!
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October 2021 by Maria Lares
It is the worst service in a bank I have ever seen.
They are always in a bad mood. I can't understand if they don't like what they do because they are there. If you arrive 10 minutes early they tell you that it is already closed. I think that the manager sets the rules and not the executives because they change managers a lot and depending on who is there. That's the service they give you, how can they allow that and I only gave one star because it wouldn't let me send the comment but they don't deserve a single star.
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October 2021 by lugares desconosidos de pesca con manuel
The GPS says that it closes at 6 and they close much earlier and they no longer serve you. I drove from a distance to get there on time and it turns out that it was already closed
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February 2021 by Michelle Crider
I just want to say the customer service isn't good at any of the locations that I've gone to theywon't acknowledge that they will be with you only two people are working when there is four there I'm I've been trying to give them I've been trying to give them chance after chance so I'm taking my business to Chase
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January 2021 by Brian Truncali
If you like being treated like cattle during s roundup this bank is for you!
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January 2021 by Lizandra Merino
I came to the bank because it said that it was open until 6pm and it turns out that it was closed since 5pm, I drop all the way here for nothing.
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December 2020 by Xavier Harrison
This location does not close 7. This needs to be updated drive about 40 minutes to get here before 7 and could not be helped!
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October 2020 by Audrey Jordan
They don't keep their hours updated online.
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May 2020 by najva farshid
Horrible experience, worst customer service, rude employees, if you call them to ask questions , when they can’t answer you, they hang up on your face and when you call back they transfer you to customer service, if you visit they are really slow and you have to waist your time in a Baran here and in the end they always forget something. Literally the most inconvenience bank.
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April 2020 by Scott Napoleon
Awful inconsiderate .slow unhelpful especially Yesinia.mgr rude. Arrogant waited 35 min on the phone and was hung up on..wrlls Fargo and chaste he I conr
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September 2019 by Joe Ortiz
Don't use the ATM at this location unless you like large bills you can't use anywhere. The machine gives out $50 dollar bills instead of the usually$20.
