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July 2023 by Keke Roberts
The bank is actually really awesome but the bank itself is a issue
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July 2023 by George Buras
It's a good place to do your banking
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October 2022 by Barbara Hernandez
2 tellers and a long line around 11am on Tuesday! What are they thinking! Need more staff!!!! Ridiculous 30 minutes waiting!
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April 2021 by Jonathan Prado
I been a customer not for that long but they been really friendly to me and my wife even I always give them a hard time with my coins every week ?
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February 2021 by Emmanuel Jatto
The manager Ms. Triggers yelled at me 2 days ago that she would beat my 3 year old daughter and wife up. She said she would be the worst thing that ever happened to my family. Wow. Never experience this at a financial institution. I must make a police report now.
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June 2020 by Letterman P
Been with bank for about 7 years and finally had enough. Two weeks before my debit card expired I called the bank to make sure they only sent one copy of my new debit card. A week later what do you know I got two. But the best part was, when I called they told me which one to activate, but THE MAIL WAS OPEN ALREADY. So of course I ordered a new card. This meant I would not have access to money, but the customer service line told me that I could temporarily use my expired card only for debit transactions, but I'd have to wait until the card expired and call in. So after it expires I called again and they said there's no way to use that card after all. Great service lol.
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June 2020 by Jordan Tipton
Customer service was horrible really rude and they were open at 9 not 10a.m. like it states on here at the time.
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March 2020 by Douglas Wigfall
Needed cash, so I used the ATM to get $100. The ATM gave me two fifty dollar bills. I got in line break them into twenties. The Teller said that she couldn't break the fifty dollar bills because I wasn't a banking customer of theirs. I just spent $3.50 at the ATM. Poor customer service.
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September 2019 by Ivette J.
Very bad customer service! The tellers never seem to be in a good mood or happy or anything! Such a drag having this bank too, can't withdraw money anywhere other than the bank when they're open!
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September 2019 by Lola a James
I love them all, it is a great bank.
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July 2019 by Simply Me
I love how they are open on a holiday! Shout out to them!
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June 2019 by Keysha Jones
Its convenient for me because its inside my place of employment
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May 2019 by Victoria Herrera
The telled was too busy talking with a friend of hers that i had to tell her 3 times what i needed. She never once looked up at me & didnt ask if i needed something else. Plus she didnt even say thank you.
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March 2019 by Tammi K.
Beware !!! Do Not !!! put your money in this bank they are a horrible crooked bank they make a mistake on your account and then except you to be responsible for it worse experience I have ever had !
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February 2019 by Brandi Townley
I have been waiting in line for the past 50 minutes with no movement. As a former 1stcb employee this branch has no hustle. Opening an account took over 30 minutes. The other employees struggling to handle cash with her long nails. Handling cash properly is a high priority.