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October 2023 by Sergio S.
If you want your car/truck getting broken into this is the place to be at ! Security sucks and the people at the front counter are no help with anything. Wouldn't go back at all..
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October 2023 by Hellen Scott
Went to the gym with my nephew and it was ok. The workers were nice except for this big, rude lady named Ashley. She wasn’t particularly rude to us but while she’s interacting with another customer I can literally hear her tell them “you must have no money then because your account balance is past due” very loudly! Also while giving out their personal information OUT LOUD! how scary knowing I could have a bad day with her and she’s just able to air my business out. She also did it to another customer as I was leaving, I could hear their card number and all that she was collecting! SMH. She’s very unprofessional and it just shows this location went downhill from the past management. What a joke.
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September 2023 by Melissa Randall
My husband has been a member of this gym for years- I recently joined under him and I am a beginner in working out, I love the layout of the gym, availability of equipment and the cleanliness of the environment.
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September 2023 by Mrs. A
The staff at this location are friendly and welcoming. The gym is always clean and there's a lot of equipment to select from.
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August 2023 by Gary Bean
2 stars review is based on the redesign being pretty good with the squat racks and platforms. We have an array of equipment and machines, but the gym is a mess since the new manager took over. Weights are never re-racked by members or staff. You can walk in at opening hour which is 5am and there will be weights, mats and equipment everywhere. The blue field is the worse with weights, mats and other things scatter all over it. It's hard to find the dumbbells you need because they are never racked and could be across the floor somewhere. This will cause you to waste so much time looking for what you need just to get started. The stationary bikes are always dead, so the display doesn't work and/or they are missing the peddle straps to keep you secured. There only one person at the front desk who greets you. If you go at any time of day, these are the same issues. The gym isn't care for by the staff. Don't waste your time voicing your concerns, they won't be tended to. This was a much better gym one year ago.
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August 2023 by Jonathan Johnson
The place is pretty much a club now. It's overly crowded, hot, and extremely disorganized during peak times. The staff remains in the safety of the front desk at all times except when they have to give someone a tour of the facilities. At least they're polite. The gym is very well stocked, except for when you actually need a dumbbell over 40 pounds. Try looking in the most obscure place possible. Despite my many complaints, I'm thankful for this gym because I've made a lot of progress in my health and fitness journey over the past several years. For this reason, I'm still giving it four stars.
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July 2023 by Jon Scott
The place is pretty much a club now. It's overly crowded, hot, and extremely disorganized during peak times. The staff remains in the safety of the front desk at all times except when they have to give someone a tour of the facilities. At least they're polite. The gym is very well stocked, except for when you actually need a dumbbell over 40 pounds. Try looking in the most obscure place possible. Despite my many complaints, I'm thankful for this gym because I've made a lot of progress in my health and fitness journey over the past several years. For this reason, I'm still giving it four stars.
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July 2023 by Sylvia R.
Management very misleading in helping resolve customer service problems with billing and responding back.
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July 2023 by Andrew Partain
This is a location specific review to the Oak Cliff location:Very nice squat rack / deadlifting platforms, large variety of machines. My 2-star review comes from the complete disorganization of this site. I've tried coming at various times of day (0630, 3-4, 7-8, and have never once found that equipment (dumbbells, plates) have even attempted to be organized. I've been reassured that they're organized 2-3 times a day, but have never once seen this. Other locations in the DFW area do not seem to have this problem.
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July 2023 by DallasLibra 85
I looked up places on Google Maps to buy a memberships. Unfortunately, the only thing I didn't agree with are the hours of operation. I gave it 3 stars because my work schedule aren't compatible with my work hours.Fitness Connection actually looked nice In the inside and a huge place. If the hours were manageable for my work schedule I would definitely have joined. So thanks for putting another Fitness Connection in our area. ??
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July 2023 by Tenece Williams
Thank you LIA! My son has Autism and he's in the kids area for the summer, while I workout. My first experience with one of the employees wasn't so great due to my son's diagnosis. One of the employees seemed distraught and taken aback, I saw her facial expressions and she seemed uncomfortable, so I took the time to explain Autism to her and so did Christian, one of the employees. But Lia has a very good attitude and also big ups to Christian for helping one of the other employees understand Autism a little better. Lia is always super sweet to my son & she seems happy doing her job! Thank you!
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June 2023 by Gonzalez grant
Good place to work out, also I like the gym very much and the sauna room is incredible there nice & hot ?.
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May 2023 by Clau Lo
What happened to all the workout classes this place used to have...??? Not even one cycle class? That was one of the reasons i signed up at this place.... What is going on? This is the closest FC to my house, come on Oak CliffGrand Prairie FC has 5 to 6 workout classes per day..... really?
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May 2023 by K Wade
My review is simple off the level of professionalism and customer support. I was in the area and wanted to drop in to play basketball. I asked for a guest pass and they attempted to charge ($16) which was more than the monthly fee which is 10. While in conversation I had ask could I use the restroom and was told rudely I needed to pay before. The fact that they are running ads and trying to get people to sign up you can’t allow access to the restroom and willing to over charge and not even offer the regular membership turned me away. On top of the representative informing me they are doing a May special to allow guest free for the whole month. I literally asked a member walking by thanks to the gentleman. I wanted to get a membership but after that I’m good i will go to a gym where they have common courtesy for humans.
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April 2023 by Jeanyne Crawford
My experience has been great at this facility so far. I had trouble with the app and the gentleman at the front, Christian, was great. He walked me through, set the account up for me, and got me in. His personality was great as well!!