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December 2023 by Lilliana Lopez
First it's in a terrible area,when I go there they have a lot of shoes that don't have your size(I have a common foot size).Not just that the manager is rude to the employees and the customers. Would not recommend going to this footlocker!
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December 2023 by Ezra Polk
Good customer service ?
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September 2023 by alvin dtown
Don't go to this store. Service here sucks.if my reviews are at 954k those places I have gone. But, this place is ran by ignorant kids. Not having repeat customers is what's going to happen. How are you getting store credit when you have a receipt. Smmfh they didn't even sweep the floor. 30 min after I purchased the shoes. Little girl had an attitude. They are dirty. She didn't even wear them. But trying them on the store.
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May 2023 by Randal Hawley
You basically have to help yourself. Very poor customer service.
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February 2023 by Jay Dev
2/14/2023: One of the employees Was Hiding A shirt that he didn’t purchase behind the register and when I told him I was interested in buying it he taunted me. And told be he was going to buy it. So I had to drive almost 30 mins to another store to get the same shirt.
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January 2023 by L1L_ ANTT
Visit footlocker (12/30/22) around 4:20-4:30 p.m. to shop for my son's birthday, upon entering, there were 3 unoccupied employees (Hispanic women) none of which greeted us. As we glance through the selection, my son makes a decision, I asked for assistance, but no one acknowledged me. I proceeded to the register for assistance, and two of the unoccupied employees looked at me with a frown, as if I was bothering them, the audacity! At that point, I was determined not to spend my hard-earned money at places where the employees have an attitude with me, simply for being a customer. I remember one of the ladies' names was Kimberly. I decided to go to DTLR.
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November 2022 by Gabriela Rodriguez
The manager is rude. Doesn’t want to work, giving the customers a stank face. Along with another female that is just always on the phone. They don’t bother to see if we need anything. And whenever you go to pay they charge the shoe the wrong price. On top of that I had 5 shoes put to the side and didn’t ring all of them. My boyfriend just didn’t even feel like going back to buy them just left them there. This place is just horrible. And the manager needs to be changed, she is a Mexican chick but just doesn’t know how to manage a store. Horrible customer service. You enter and they are all on their phones. They just don’t assist you at all.
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June 2022 by D.J.F.A Productions
Nice a bought the jordan 1 og
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March 2022 by Blacc Mitchell
The shoes are never there. And some not all of the employees seem angry to have to work.Me and my family, just left and walked out.I've never been to any shoe store that tells you,to try on the display. Not the one he just went and got from the back,the display.Then smacks his lips as I tell him we wanted to try the shoe on my daughter. And pointed to the display and says,that her size right there.So grabbed my family and walked out,didn't even want to ask about the other 2 pair.Probably would have made us put on the display
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March 2022 by Shuntae Tolliver
The worst customer service EVER! the manager had t Bad attitude he had a frown on his face and he was angry for no reason at all I have my shoes they were behind the counter I was next in line and I was trying to figure out why was he upset and he starts talking crazy telling me I don’t have to serve you This is terrible in our black communities this is what we have to deal with
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January 2022 by Diosdado Mba Sota
Terrible manager he’s very rude and disrespectful he asked me if my ID was really mine which is very offensive and disrespectful question. This guy has no right to offend customers like that!!
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January 2022 by The Hypebeast Zone
Worst store in Dallas area, I’ve been there a couple times to pick up some shoes I won on online raffle and every single time I’ve been treated terribly, the manager is very rude and disrespectful.
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September 2021 by Kay B
Great customer service! Although the shoes I was looking for (Tropical 6 rings Jordan, size 10) was out of stock. The gentle called the Ledbetter location and confirmed it was in stock. As a previous retail employee and supervisor of customer service, I greatly appreciated the simple effort!
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July 2021 by Keontra Butler
Great customer service! Although the shoes I was looking for (Tropical 6 rings Jordan, size 10) was out of stock. The gentle called the Ledbetter location and confirmed it was in stock. As a previous retail employee and supervisor of customer service, I greatly appreciated the simple effort!
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June 2021 by ESPERANZA ANDRADE
Don't have nothing they need to have a variety of shoes
