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March 2024 by kerney cook
This insurance company is a constant lie they get on the computer they constantly giving you different kind of quotes that constantly be lying about money that taking money from customers that are unreasonable there I was sitting in the office and one lady call and said that you keep taking money off my card and you promised that you wouldn't do that and my thing is that this insurance company is notorious You as customers you as citizens in America You might need to watch this insurance company because I know for a fact that this insurance company is doing negligence and they're taking money from customers and it's just not good and I know that the price of insurance is going up but the way they're doing things is is unconstitutional and they should be investigated
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December 2023 by MaryMary
The best rates and customer service!
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December 2023 by AJ Nunez
Great girls very helpful
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October 2023 by Bjar Amedi
Horrible place, I stayed there for 40 minutesThey handed me expired insurance Id for my vehicles when I went there they didn’t even say one word, A Max people are much better and they are much more friendly doing businesses with their customers.
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September 2022 by Mary LovingJesus
I was very impressed by the professional service and affordable prices!! Thank you for helping me Isabella!
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September 2022 by Betty White
Poor customer service, rude. Glad I never needed them and overjoyed to be rid of them!
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June 2022 by Lady T Robinson
They keep your insurance going you just have to renew with the days that wasn't paid
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January 2022 by Dan
Buyer beware. This insurance is very shady in my opinion. Where do I start... If you start your insurance on 14th. The next month, they will charge your bank account on the sixth. Then the next month on the last day of the previous month and they continue to charge you earlier and earlier. Why?! No other insurance does this. What else... Their quotes aren’t good at all. They give you the lowest limits and highest deductibles possible AND decline all optional coverages so they can give you lowest quote. If you do the same with a reputable insurance company, you will get cheaper than Fred Loya. What else... even when you tell them who is, or isn’t in your family, they make you sign this ridiculous amount of paperwork saying that EVERY OTHER PERSON IN YOUR APARTMENT BUILDING will not be driving your car. One by one. Name by name. Even when you tell them you don’t know them. They do this to try and not pay your claim when you have one. I have heard lots of bad things about this company, but because I am not working as much due to Covid, I thought I would try and save money. BIG MISTAKE. just reduce all coverage at your current company if you have to and avoid this company.
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September 2021 by FERRARI Djore
Great insurance prices.
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January 2021 by Daniel Garcia
Buyer beware. This insurance is very shady in my opinion. Where do I start... If you start your insurance on 14th. The next month, they will charge your bank account on the sixth. Then the next month on the last day of the previous month and they continue to charge you earlier and earlier. Why?! No other insurance does this. What else... Their quotes aren’t good at all. They give you the lowest limits and highest deductibles possible AND decline all optional coverages so they can give you lowest quote. If you do the same with a reputable insurance company, you will get cheaper than Fred Loya. What else... even when you tell them who is, or isn’t in your family, they make you sign this ridiculous amount of paperwork saying that EVERY OTHER PERSON IN YOUR APARTMENT BUILDING will not be driving your car. One by one. Name by name. Even when you tell them you don’t know them. They do this to try and not pay your claim when you have one. I have heard lots of bad things about this company, but because I am not working as much due to Covid, I thought I would try and save money. BIG MISTAKE. just reduce all coverage at your current company if you have to and avoid this company.
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September 2020 by Porsha
Went here to get renewal pictures since it was close. The online hours stated it was open. I pulled the door it was locked. Looked inside no one there. I called the call went to the call center customer service. She said it’s suppose to be open. I went to do the door and there was a lady sitting inside at the desk. She came to the door I asked was she open she said she was on lunch(SHE WATCHED ME COME TO THE DOOR AND SAID NOTHING)You’d think they’d have more than one person working to cover while the other is at lunch. Smh definitely wasted my time.
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August 2020 by Michael Mendez
I went to this location to finalize my quote that was done through the phone. However, once I got to this location and spoke to agent Berenice, she was very rude & unprofessional. Due to her lack of customer service skills, I decided to leave that location and started my policy down the street. This location needs better training for their employees.
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June 2020 by da One
They attend to you promptly
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February 2020 by John W Enloe
Fast, Friendly, and easy way to get insurance..
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October 2019 by Drk Synapsis
THIS LOCATION IS EITHER PRACTICING FRAUD OR STRAIGHT UP THEFT.
