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March 2024 by Willie Ruiz
When they are there, they are great and helpful. But multiple times have I gone during “open” hours and they are closed.
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March 2024 by Anita Butler
The office in the Walmart you never have to wait and there so nice
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March 2024 by Luis Eduardo Nolasco Castillo
Excellent service
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March 2024 by Samweli Niyo
Thank you Aime Alvarez for Helping my client get Auto Insurance. I’ll definitely send over more Referrals!!
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December 2023 by martin valdez
They are quick to help you. Always polite and good customer service. ??
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November 2023 by Angel Contreras
I just want to say customer service here is wonderful. Great experience. Thanks for the insurance. ?
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August 2023 by Kahleel Cotton
I want to say thank you sooo much to Amy!!! She did a great job and got me the lowest rate!! She is awesome & should get a raise !
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August 2023 by Yessica Alonso
Very friendly an good customer service.
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August 2023 by Alex “Morenita” Rodriguez
Nice prices and services
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August 2023 by Bob InNM
A Fred Loya customer backed into my truck in a parking lot July 5th, 2022. They first tried to accuse me of hitting their customer in my parked truck, then finally admitted fault after my insurance company intervened. But I have never been able to get them to respond, or make any attempt to repair damage to my vehicle.
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August 2022 by alicia phillips
Fred Loya Insurance company is by far the WORST Insurance company EVER!!!!!!!!!!!! Ghetto, unprofessional they continuously upcharge for every little thing!! And it seems every month they change and charge differently. Go into any of their offices and they just let the phone ring and never answer. I'm at this point done with them and I would NEVER recommend them to anyone!!!!! I'm reporting this company to the BBB
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January 2022 by David Walsh
Wish I could give this company 0 or negative stars. I have been trying for almost 1 week to get someone on the phone after their driver struck my vehicle. This is the worst costumer service I have ever experienced in my entire life. Honestly getting in touch with the government is 1 million times easier. This company is awful and I can not stand the fact that this process has been dragged out for this long. Shameful, unprofessional, and disrespectful. 0 stars and -100 points really any way I can say this company is garbage, really trying to drive that point home.
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January 2022 by Jasmin S
I payed upfront for 6mo and they still wanted more money from me.don’t do it they will try to hit you with all these boughs fees
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September 2021 by Dailen Dailen
Ladrones me cobraron dos veces en el mismo mes además de agregar un desconocido a mi póliza sin mi autorización y consentimiento. Ineptos estafadores
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August 2021 by A A
I payed upfront for 6mo and they still wanted more money from me.don’t do it they will try to hit you with all these boughs fees
