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February 2024 by Sebastian S
I came to this location to withdrawal a decent amount of cash to purchase a car. As soon as I walked in, I was greeted by multiple members of the staff, and the security guard offered me coffee and snacks. Everyone here was very attentive and friendly. Iris at the front counter helped me with my transaction, and made everything super simple. It was a breeze, she counted it all out for me, handed me an envelope, and gave me some friendly advice on being careful with that amount of currency. I will never bank with mega-banks again; the service I've received at pretty much every Frost location, but especially this one, was top notch. Thank you Iris and team!
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February 2024 by Daniel K
Opened an account about 8 years ago. Literally zero complaints. Every time I have been to this location, or any other for that matter, for a transaction or assistance it has been quick and cordial. ATM locations can be limited but overall I am much happier here than Chase or BofA who I used in the past.
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December 2023 by August Co
I have been a customer for years. This particular location has grown; the best of all, employees are much nicer & helpful. The old employees are history. Keep up. ?
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August 2023 by Julia Espino
Worst customer service ever. The ladies seem to not like their job. No very welcoming. I will never go to this branch again. I would rather drive miles.
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May 2023 by Mr Lessons
Waited an excessive amount of time with no one in line, just to make a withdrawal. Than was greeted with an pleasantrie responses when I asked how much longer would it take... im still waiting as I type this.. with is now an extra 5+ min... smh...
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February 2023 by T R
Terrible tellers.
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May 2022 by mdw wippy
Nice reception for bank customers..thank you
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May 2022 by Lynne Darden
Friendly staff
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March 2022 by Dr. Lewis Cone
In 3 months they TWICE forgot to return my debit card after doing drive through transaction... so had to replace my debit card that they lost twice... gave debit card for wrong account, never have a notary... if you like an inept, time-wasting bank then this branch is for you. Totally unprofessional... worth driving an extra 30 minutes every single time to get a better branch
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February 2022 by Ty Bierwagen
The employees were friendly enough, but the process for opening a new account is convoluted. I tried opening an account online while at the location because I was waiting for an hour and they said I had to come back later that week until the account was opened. Terrible system, waste of time.
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February 2021 by Bryant Figueroa
Surprised they are not open during this blizzard storm.... I guess they are not living up to their name... FROST
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November 2020 by Somvang Virachack
This is a very nice bank. The pretty lady at the teller there was very helpful. In and out. Very helpful and professional. Thank you Frost Bank.
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February 2020 by Lisa Kinsey
Always friendly and helpful staff here. Very refreshing experience.
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December 2019 by Seth G
I like the quick service and the environment is relaxed enough
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May 2019 by Kit Elliott
Backstory: Been with Chase for 15 years (had everything you can imagine with Chase). Every interaction with Chase has been "fill out this brand new application as if you're a new customer" even though I have everything with Chase. After Chase rejected my last paycheck because the company left off a "t" on my last name, I decided to move to Frost.