-
March 2025 by Valeria Otero (V)
The store manager is wonderful!! Top tier game recommendations patience and general empathy, a really cool guy. Out of all the GameStops in DFW I would go here if I could.
-
March 2025 by L. Roman
I went around 1 or 2 and the person that was there is amazing! I didn’t get his name but he was a older gentleman with long hair, and he was the nicest and most helpful gamestop employee ever! I look forward to going there jst to interact with him!
-
February 2025 by Grant Miller
I spoke with Zac to give him customer feedback, and he was really receptive and appreciated my concerns. Everything worked out, great store manager who really appreciates and values customer needs!
-
December 2024 by Alvin Shaw
Zack was very professional and had great customer service. He was able to point me in the direction for a limited product I was looking for. Great customer service is almost lost art. Great work Zack
-
November 2024 by rain queen
The man who works at this shop is amazing. Went above and beyond to help us find what we needed, even gave us an address to a store he trusted when he realized he didn't have it in shop.
10/10
-
November 2024 by Daniel Gutierrez
Good place to shop
-
August 2024 by Jesse Flippen
Store manager refused my return due to their policy, which is fine. My issue is that I asked if I could get a store credit, and was told no. I then called their corporate office to ask if it was an option for him to have given me a store credit. They said it was. Don't waste your time with this store.
-
August 2024 by Tyler German
I went in and asked if they’re hiring .the manager said no. I can’t afford to work there anyways but when I left I saw this in the door
-
June 2024 by RC Velazquez
Poor customer service. Did not have the vbucks unwanted to buy and the employee did not even care at all.
-
May 2024 by Roberto Velazquez
Poor customer service. Did not have the vbucks unwanted to buy and the employee did not even care at all.
-
April 2024 by Will N
Cashier is nice but gamestop automatically adds $2 to your order for "warranty", noty it's a piece of plastic, scummy corporate behavior. Not coming back over this.
-
March 2024 by Pemetria Morgan
Quick and fast and quiet and peaceful
-
January 2024 by Venetria Hartfield
I went to this location today around 4:30 , when I walked in the two people greeted me. I than asked them if they had a Ps5 the lady proceeded to tell me that they do and which one they had so I took a moment to ask my boyfriend if that’s the one he wanted ( he was on the phone ) so I returned back to the register and let her know that I wanted it. The dude Zack told me she would get me I was initially talking with him but he told me she could answer all my questions. Another lady than walked in while I was standing at the register letting them know that I want it and their focus immediately went to her. Zack than told me he could get me cause he back on the clock lol within 1 min. So I proceeded to tell him that I wanted to split my payments up because of course me and my boyfriend going half. I made my first payment than went to make the second payment with my card the first payment was tap. I pulled my card out he didn’t even ask me if it was debit or credit card I proceeded to add my card in and he went to stop me so fast like oh that’s a credit card I need to see ID he now has my card in his hand looking at it after I already told him it’s a debit card. I work hard for my money literally paid 500 for an game system and was being discriminated on in the process I’ll never return to this location yall gave me the worse customer service really hurt my feelings really felt like he was trying to find a reason to not sell me my game. He felt defeated handing me my bag with my receipt in it!
-
January 2024 by Kiowa Blade
Drove across Dallas on two different occasions only for the shop to be closed midday, note on door stating returning in 90 minutes. Incredibly frustrating, a waste of time and gas. 0 stars. Not trying for a third time.
-
January 2024 by Kiowa Woolley
Drove across dallas to this shop only for it to be closed midday.
