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April 2025 by Esteban Torres
Was charged warranty without even being asked. Had to check the receipt in order to get a refund. Really scummy behavior be careful when buying here
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March 2025 by Heather Isham
I bought a PS4 game for my little brother's birthday
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February 2025 by Damian Valdez
Everytime I walk in this gamestop the workers are rude, snarky, and short. Several times i’ve walked in and asked a simple question and without being able to even finish my sentence I am cut off and met with attitude and rudeness. I spend less than a minute every time in this store to find out what I need but that is enough time to understand how terrible the workers are. Even workers who aren’t helping me making snide remarks on the side. Do not go here. All you will get when you go is an attitude.
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January 2025 by Cole Rappaport
Worked with Jack trying to get rid of an old console, didn’t expect much for it, but he made the process amazing and fun. Very nice worker! Would highly recommend this store for especially if he’s working!
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January 2025 by Jesse Sosa
Customer service at this location has surpassed my expectations . I will say this has been the best gamestop around my area.
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January 2025 by Joseph Jeavons
Bought an Xbox Series S here. Not only did the controller have stick drift, but the dude who was working was incredibly rude to me. I kid you not, he called me an idiot several times for wanting to buy this console, as well as a “baby” because of the games I wanted to play on it. He kept assuring me that I was stupid and making the worst decision of my life, then was incredibly disrespectful when it came to me not wanting to buy a warranty. I get that he’s very passionate about video games bit this encounter ruined my night and GameStop nearly lost my business after this.
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January 2025 by Drew Kearney
I had an amazing experience at this GameStop location! The store is well-organized, and they even have a retro gaming section that brought back so much nostalgia. From classic consoles to old-school games, it's a treasure trove for any gamer.
The staff here are super friendly and knowledgeable. They helped me track down a hard-to-find game and even gave me some great recommendations based on my preferences. You can tell they genuinely love gaming and care about their customers.
Whether you're into modern titles or looking for a blast from the past, this GameStop has you covered. I’ll definitely be coming back!
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December 2024 by Yiran Yang
Closed during main hours, what a joke.
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November 2024 by Luis
Don’t bother calling trust me!
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April 2024 by East Cape Life
I called several times to check if the store had what I wanted and they never picked up. I went to the store and the employee was rude, forcefully sold me a membership I did not ask for, claiming I would receive a 25 dollar discount and then tried to overcharge me by not applying the discount. Now I see why there are so many bad reviews.
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March 2024 by Jordan Joseph
5:45 on a Thursday and there's a sign on the door saying "I'll be back at 6:46". Had a similar sign on the door at the Ross ave location. Crazy.
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March 2024 by Brady Cloutman
This is the Store manager here
leaving 5 stars for my own store
Why?
Well because this place is my home
And my guests are like family
I wouldn't trade this job at this store for anything...
I know I can't make everyone happy who leaves a review here
But we will continue to do better and better to make sure every guest comes in and leaves happy with our world class customer service...
If you have any feedback feel free to come by... Thank you
-Brady
Gamestop Retail Rd and
Gamestop Greenville Ave
Store Manager
March 2024
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January 2024 by Tyler Booth
Not sure what's going on with this location but this is the third time in two weeks I've come to be greeted by the store being closed 2 hours before their listed time. Last 2 times I've come to find a "I'll be back" sign on the door just to sit around and wait for, you guessed it, the person to neve come back. Waited for an hour weekend before Christmas to get presents here for them to never reopen. Today is Tuesday, listed closing is 9 and guess what....
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December 2023 by Crystal Fuller
Don't bother with this location you'll place a pickup order with items worth over $500 just to get there for pickup and the store be closed 4hrs early without any signage up
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November 2023 by Corey Paul
I'd give negative stars if I could. Long story short, I'll never buy anything from gamestop again. And this particular store is to blame. Sold me a broken controller, and wouldn't take the return.I purchased a pre owned refurbished PS5 controller from gamestop online, this store was the closest one to have it. All the way across the metroplex for me. Finally make it home and it's broken, the thumbstick has me spinning in circles. Update doesn't work.Pissed, but I'll just take it back tomorrow. Phone rep says you have to take it to the same store to return. So today I walk in to return and they tell me we can't take defective items back, on this day only, for inventory reasons. In fact, they said no gamestop can take back defective items, on this sunday only. Tomorrow you can return. Now, I'm really pissed. This controller, that was only 10$ less than new has now cost me gas money for 2 back and forth trips and 2 afternoons.Out of curiosity, I call another gamestop. He says, I am not sure why they would say that. We can gladly help with your return. I go, it takes 2 mins and I'm out the door. NOW, I am to believe this store lied to me.So not only did the store sell me a BROKEN 60$ controller, refuse to help me return it the next day, but also lied to me. The most ridiculous waste of time. I'll never spend another cent at gamestop again.
