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January 2024 by Tyler Booth
Not sure what's going on with this location but this is the third time in two weeks I've come to be greeted by the store being closed 2 hours before their listed time. Last 2 times I've come to find a "I'll be back" sign on the door just to sit around and wait for, you guessed it, the person to neve come back. Waited for an hour weekend before Christmas to get presents here for them to never reopen. Today is Tuesday, listed closing is 9 and guess what....
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December 2023 by Crystal Fuller
Don't bother with this location you'll place a pickup order with items worth over $500 just to get there for pickup and the store be closed 4hrs early without any signage up
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November 2023 by Corey Paul
I'd give negative stars if I could. Long story short, I'll never buy anything from gamestop again. And this particular store is to blame. Sold me a broken controller, and wouldn't take the return.I purchased a pre owned refurbished PS5 controller from gamestop online, this store was the closest one to have it. All the way across the metroplex for me. Finally make it home and it's broken, the thumbstick has me spinning in circles. Update doesn't work.Pissed, but I'll just take it back tomorrow. Phone rep says you have to take it to the same store to return. So today I walk in to return and they tell me we can't take defective items back, on this day only, for inventory reasons. In fact, they said no gamestop can take back defective items, on this sunday only. Tomorrow you can return. Now, I'm really pissed. This controller, that was only 10$ less than new has now cost me gas money for 2 back and forth trips and 2 afternoons.Out of curiosity, I call another gamestop. He says, I am not sure why they would say that. We can gladly help with your return. I go, it takes 2 mins and I'm out the door. NOW, I am to believe this store lied to me.So not only did the store sell me a BROKEN 60$ controller, refuse to help me return it the next day, but also lied to me. The most ridiculous waste of time. I'll never spend another cent at gamestop again.
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October 2023 by Corey P.
I'd give negative stars if I could. Long story short, I'll never buy anything from gamestop again. And this particular store is to blame. Sold me a broken controller, wouldn't take the return, and lied to me. I purchased a pre owned refurbished PS5 controller from gamestop online, this store was the closest one to have it. All the way across the metroplex for me. Finally make it home and it's broken, the thumbstick has me spinning in circles. Update doesn't work. Pissed, but I'll just take it back tomorrow. Phone rep says you have to take it to the same store to return. So today I walk in to return and they tell me we can't take defective items back, on this day only, for inventory reasons. In fact, they said no gamestop can take back defective items, on this sunday only. Tomorrow you can return. Now, I'm really pissed. This controller, that was only 10$ less than new has now cost me gas money for 2 back and forth trips and 2 afternoons. Out of curiosity, I call another gamestop. He says, I am not sure why they would say that. We can gladly help with your return. I go, it takes 2 mins and I'm out the door. NOW, I am to believe this store lied to me. So not only did the store sell me a BROKEN 60$ controller, refuse to help me return it the next day, but also lied to me. The most ridiculous waste of time, gas, and money. I'll never spend another cent at gamestop again.
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October 2023 by Floa Byrne
Calling one of these stores always entails you get the most sarcastic answer from some white teen with autism.
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May 2023 by Jim N
The people were friendly but this felt like a smaller game stop than I'm used to.
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April 2023 by Celsius Griffith
Wonderful service, honest and knowledgeable, were even able to recommend another local store for assistance with something i mentioned needing help with. Had a game that didnt work n they swapped it for another found at same price no hassle. Very friendly, helped with every little question i threw at them, which landed them some good sales and a regular customer, Thanks Fam'.. ("\_(=^×^=)_/")
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April 2023 by Juan Rodriguez (ObiJuanKenobi6969)
Just pulled up to the store and it's not even open yetGates still up and everythingGg
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January 2023 by Tim Burr
Still had the game i was looking for right before Christmas and the staff was quick and efficient in checking me out with my gift in hand.
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August 2022 by Elias Gallegos
Brady Did not say he was about to slap me with a $15 fee... heads up next time and lied about me getting a card deck free!
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August 2022 by MOHAMMED ABDULLAHI
Great store, great service, staff are very friendly, nice and always ready and willing to help. I bought my Ps 5 from this store and few months down the line it broke. Luckily I got a warranty on it so I went back there to get it replaced. It was a smooth process I got my new Ps 5 console back on no time. Anthony was very helpful with the whole process and it was such a great pleasure working with him. I will recommend this store 10/10 and anytime you go there ask for Anthony he will sure get you together. ??
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August 2022 by Ben Franklin
These guys are legit. I come in every week, I’ve met 90% of their staff. They’re the perfect blend of helpful but not intrusive. Honestly my favorite GameStop in Dallas
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June 2022 by Bret T.
Not enough stars on here to justify the kindness of the employees at this GameStop. Every time we visit I have a great experience and so do my kids.
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June 2022 by Cendicate
I was looking for a ps5 game and a psn card and Antonio was super helpful! If you've got a gaming question this guy will get you right
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February 2022 by Gally Manuel
Very nice employees always very helpful and knowledgeable especially the store lead who is a beautiful person love talking to her
