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February 2025 by Alex Diaz
Walked in, associate was on speaker phone on his personal phone , eating, and was very unhelpful.
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January 2025 by Jonathan Mata
It's an alright place I believe they hired someone new there and doesn't know much of anything customer service related even just handing the receipt seems like a hassle. The place is disorganized with boxes laying around the counter. I would understand if there's nothing to organize you'd be able to sit but it's just cluttered and messy. Other than that if you know what you're looking for it's a quick in and out
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December 2024 by gooey
The people working at this GameStop have terrible customer service. I called about something and he hung up on me two times. This is the only GameStop that has what I need last time I was there they were super rude And not helpful at all I recommend going to a different GameStop
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November 2024 by Juan maldonado
The white dude with the curly hair is very disrespectful, bearhart is his last name, when asking something he cuts you in the middle of a sentence as if he doesn’t want me to purchase a thing, I go once a month and every time I go he follows me as if I am going to steal something. If he isn’t there for customer service I don’t see why he should be working there.
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September 2024 by Chuck Thomas
Never visiting again, I came over today to browse around and preorder a game but the guy at the register was being very annoying and asking about different random things. Then decides to follow me around the store yapping about his lunch and burping loudly near me annoying and disgusting me. I tried browsing but then he kept following me and getting in my way so I decided to just leave this location and head over to the cockrell hill location much better store and doesn't have annoying employees following around bugging you every minute.
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April 2024 by Ashlee Flores
They don’t stay open tell 8! They close at 7:35!
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March 2024 by Teresa Martinez
very good oh everything
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February 2024 by Jose Ruiz
Good Serbian
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January 2024 by Codigo 3D
I asked about a game and they gave me a very detailed explanation, they provide good service
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January 2024 by Stephanie Balderas
HORRIBLE CUSTOMER SERVICE!! DEFINITELY WILL NEVER BE COMING HERE AGAIN.. EVEN MY 10 YEAR OLD SON SAID THAT WE SHOULDVE GONE TO A DIFFERENT LOCATION!! GUY LOOKS LIKE HE HATES HIS JOB, NEVER GREETED US. AND THEN I MENTIONED I CAME YESTERDAY ABOUT 40 MINS BEFORE CLOSING AND IT WAS CLOSED BUT SIGN WAS STILL ON.. HE JUST SAID "IDK I WASNT HERE YESTERDAY ".. he literally rushed us and even said I had to close 2 mins ago.. but still wasn't even 8 yet.. he just had bad attitude a d bad customer service.. go to different location instead
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November 2023 by Kevin lanni
BIGGEST shout out To Raul at this gamestop their is no better game stop than his he has hands down best customer service and has outdone the Carrollton stores on Jose lane and Dallas parkway with his help I'm able to enjoy and be happy with the products I purchased thank so much Raul for the help
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October 2023 by ImmortalGodsRequiem
Showed up at 8:30 pm on Friday, October 6th. Hoping to drop 200 dollars on new 151 cards. Tall gentleman in the back with afro hair ignored us trying to come in. Open sign ILLUMINATED and hours posted of 9pm on the door and online.
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September 2023 by Shawn Berry
Horrible customer service in here today the worker dose not greet anyone seems to be having a bad day with people. @GameStop
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August 2023 by Diego LedezmaRamos
They have excellent customer service but they have little variety of games. They have good game titles but you can't find the games you want.
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July 2023 by Manuel Ramirez
I love the empty
