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September 2023 by Erik Ruiz
Awesome experience with Kennedy at the front desk,her customer service was outstanding.
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June 2023 by VFRonTop
Always have had a great experience here. Griffin at go rentals is the man! Often times we land with no prior coordination but we are always taken care of.
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March 2023 by Judith Gonzales
A joke??? You have to fly in with a private jet so they can rent you a car bro what. Be more specific to what category you rent to. My bad that I don’t have a private jet. But hey money is money huh. It talks. BFFR a ghetto Tahoe for a private jet owner. Side eye.
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March 2023 by Judith
A joke??? You have to fly in with a private jet so they can rent you a car bro what. Be more specific to what category you rent to. My bad that I don’t have a private jet. But hey money is money huh. It talks. BFFR a ghetto Tahoe for a private jet owner. Side eye.
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December 2022 by Cindy R.
I was renting a car for my daughter to drive from Love Field in Dallas (arrived on JSX) to Austin. She was traveling with her dog. The quote I received for a weekly rental for a RAV4 was $892.73. I thought it rather expensive but decided it would work best for her since she had her dog with her. When she returned the car a week later, the bill was $2,093.83! How does this happen?! I called. I was told by Amy that she would call me back in 20 minutes. I never heard from her. I sent an email. No response. I called the next day and talked with Russell. He called me back and said the extra cost was mostly the insurance. I told him we did not need any insurance! It's covered by our personal policies. My daughter said she was never asked if she wanted it. He said he would talk with his manager and ultimately waived that fee. However....beware!!! I was charged $19.99/day for tolls (my daughter was told she would need this if driving to Austin) and $12.99/gallon for the gas they had to put in the car when she returned it which was over half full. I was charged for 9.5 gallons (not possible for less than half a tank). Seriously? $12.99 a gallon? I learned the hard way. The tolls were $139.93 (7 days) and the gas for 9.5 gallons was $123.41!! My daughter was told to initial here, here, and here and sign. None of these extra costs were explained to her or the outrageous price charged to a customer if they fail to fill-up the car before returning it. In my opinion, Go Rentals is not transparent. I will never use this company again. Very disappointed!! I expected better since they were referred by JSX.
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September 2022 by Sherrie Niemtschk
Cancelled same day as rental, no notice, no reason. I texted to confirm the week of the rental, owner confirmed. Couldn't get a replacement, app wouldnt work on the phone or computer. Will not be using Turo for any future rentals. Wouldn't recommend to anyone.
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September 2022 by C W.
Yikes! Our $99 per day car rental for one day was billed to us for $288.68 !! When questioned, the GoRental rep said they ADDED a $39.99 per day collision insurance waiver and ADDED a $19.99 per day "worry free" toll pass. Both were added unbeknownst to me when the GoRental rep said "sign here and go" outside in the parking lot on her tiny tablet screen at the JSX terminal in Austin. Who knew "declining collision waiver" means you accept it? It's not the standard big rental agency, check your agreement carefully for added costs, A little sneaky perhaps.
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June 2022 by Olivia Ferguson
Excellent service.
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April 2021 by Katie L.
Awesome rental experience! Normally service is crappy and the cars smell but not here! They delivered our car to the airport and drove us back when we needed a ride! They were very personable and even had a handwritten note and water bottles in the car waiting for us. I've never had a positive car rental experience before Go Rentals. I felt like they were truly a step above- I hope other car rental companies see how Go Rentals have raised the bar and follow suit!!
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October 2020 by parker ellis
Austin Dickson is an outstanding service rep! He always has a friendly smile and pays attention to all the details and is very professional! Thank you for all you do for us!
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February 2020 by Matt Unknown
Super Nice people
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August 2019 by Luis E SA
Autos de lujo, bajo kilometraje, excelente atencií³n y servicio personalizado
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July 2019 by Richard Trenton Chase
Overpriced, overrated. 3x as much as any other car rentals.
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July 2019 by Julie Petersen Post
We were very impressed with all the services from Go Rentals. We were quoted a fair price for a two week holiday rental and guaranteed a 6 passenger vehicle. That was very important for us. They made us feel like royalty. Will always look for them when we need to rent a vehicle.
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April 2018 by Jacob Allison
Alyssa George and her team in Utah flawlessly executed my medium size group reservation two years in a row. She moved rentals cars wherever I needed them at the exact time my team landed. The team was prompt at issuing cars to my grumpy team that just got done doing 6 hours of flying. Alyssa and her team handled surprise rental car changes with the upmost professionalism and executed the change immediately. Alyssa made my job easy.