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January 2024 by Grace (Gracie)
Nasty, scammy, rude, rushed, expensive. Bait and switch with the prices. My "manicure" didn't include soaking, cuticle care, lotion, or massage. I was charged MORE than my friend who got the exact same service (and received an actual manicure) and the manager was so rude and argumentative when I pointed it out. He eventually said I didn't ask for a manicure (I literally said "I'll do the exact same" when my friend ordered) but became very aggressive when I asked why I was charged for one. A total jerk running a scam business and treating his employees and customers so SO poorly. It's a great space so hoping they're gone soon and a new salon can move in.
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January 2024 by miroslava vargas
Very clean Nail salon, the only minus for me is that they don’t offer bottled water, everywhere I have been they do have bottled water, for me is necessary, since I don’t do tap water or anything from the soda machine. My technician was very detailed and took her time getting my nails done with dipping powder! Be assured that you will be happy after your nails get done
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January 2024 by Kevin von Atzigen
Grand Nail provides excellent service. The entire team is very helpful and kind. Ask for Judy and you won’t be disappointed!
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January 2024 by DJ L
I’ve gone to this place 3 times & each time I’ve received a great full acrylic set, acrylic fill and/or pedicure.In my search for a good nail salon with reasonable prices (happy hour & none happy hour) this place has checked all the boxes.Their happy hour lasts until 4pm (Monday through Wednesday) with 15% off ALL services just as advertised. I’m very particular about my nails & all services that I spend my money and this place is worth every penny!They are excellent with price transparency!UPDATE: The gel polish chipped on 2 of my nails within 2 days of getting them done & the gel polish chipped on 4 more nails in less than a week. They repainted the 2 nails with no questions asked b/c clearly I had a fresh set of nails. When I came in today to get the other 4 chipped nails repainted the owner Patrick was there & he was very rude. He stated that they didn’t guarantee their work. Really? Gel polish chipping on acrylic is normal? Typically I can wear gel polish on acrylic for 2 to 3 weeks and it will never chip. Here it is less than a week later & the owner is questioning me about 4 nails with chipped polish!The managers & nail techs have always been really nice so I often wondered why this place is never full of customers considering its location…. Well, today I found out why. Patrick has god awful customer service skills!
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December 2023 by Dianna Villafranco
My go to nail salon! Jasmin is the person I book with all the time I go.
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October 2023 by Kristin Sullivan
I've been going to this salon almost since they opened and have rarely had an issue until last Sunday. I made an appointment for my husband and I to get a manicure. I requested a technician and my husband did not. My husband waited, and waited...and waited some more and nobody came for his manicure until mine was nearly done so he left. This was after walk-ins came in and received attention. No apology from the managers at all. I'm not sure if we'll go back if this is the type of customer service path their starting to go down. Need to do better for regular guests.
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September 2023 by Melissa Dimaggio
Dee is fantastic! I’ve had great experiences here for both dip powder and pedicures. The salon is huge and gorgeous. I never had any issues, but recently broke a nail (my own fault) and needed it repaired for a wedding this week. They had me in and out within 10 minutes and it was free of charge since it was within their two week policy. I love coming here!
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September 2023 by Rachel Boyd
This is by far my favorite nail salon in Dallas! I've been coming here for the last 4 years and have always had the best service. Lily and Linh are my favorite! Their whole team is great if I'm being honest. I have brought all of my good friends here and they've started coming regularly as well. Their prices are very reasonable and they're always ahead of the trends with new nail ideas/styles! I just got the Hailey Bieber fall/chrome look. Love it ?Services: Nail painting
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September 2023 by Taylor Dixon
My go-to spot to get my nails done. My girl Jasmine is an actual artist and my nails always look incredible! I’ve trusted her and Mai for pedicures for years now and have a great experience every time!Services: Pedicure
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September 2023 by Stacy Mullikin
Absolutely love Grand Nail Salon! Jasmine is not only THE BEST with dip, gel and amazing design but she's become a dear friend over the years! I bring my twins and they give us the best treatment ever! They LOVE Jasmine and her ability to take any picture of a design and duplicate it on their nails!! Lily is fantastic and Jasmine's mom gives me the best gel pedicures. I always bring my out-of-town relatives for a treatment and we always have a wonderful experience!
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September 2023 by Dariela Acosta
One of the best thing about this place has got to be my girl Jasmine! She always kills it with my nails, and manages to keep them healthy and lasting so long. A recurring customer because of her.
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September 2023 by Heidi Meier
I’ve been going to this nail salon on and off for a long time. After Covid I began going again and happened to get Jasmine. She did an amazing job on my dip and it lasted over three weeks! Since then I have been going to her for almost two years. I’ve tried others, but no one does as good of a job on my nails every time as her! She’s simply the best I’ve had and I always ask for her!! I highly recommend her!
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September 2023 by Paige Myrlin
I love Grand Nail! It's been my go to salon for several years now, but Jasmine is the BEST. She does a beautiful job, and we always have fun chatting. I specifically book my appointment around her availability. :)
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August 2023 by Drenda Burris
I highly recommend this salon; the atmosphere is peaceful, they take pride in making the customer experience is wonderful. My nail technician is Tony and he is very meticulous and professional. My pedicure tech is Pesina, I’ve been with her for many years and she is attentive and gives incredible foot and leg massages. If you’re looking for a a separate neck and shoulder massage, she is top notch.Grand nails is an amazing place that puts customer first, they have happy hour deals, and a loyalty program. Go see for yourself, you’ll be happy you did!Services: Foot massages
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August 2023 by Zoe Nolan
This place was decent during their M-W discount, until the last time I went. I had a lavender pedicure and set of dip. The woman doing my toes cut my big toe so badly blood began to drip. She made little effort to clean it up or wipe off the blood. I got white polish and there is still very clear dry blood under my polish, not to mention my toe is still sore 2 days afterwards. She did apologize but it would be nice to have a fresh pedicure look rather than a bloody, sore toe. I did like the color and number of layers used for my dip, but my nails are unequally shaped. Some are straight and square like I wanted, some are lopsided, and some are rounded more like ovals. These are my natural nails so I’m disappointed to have their shapes all different. Needless to say I won’t be back.Service: Pedicure
