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October 2025 by Paris Franklin
Alonzo at CubeSmart on Skillman was such a huge help! He went above and beyond to make the whole process easy and stress-free. He was so charming, kind, and patient — you can tell he really cares about helping people. I truly appreciated his great customer service and positive attitude. I’ll definitely be coming back because of him!
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October 2025 by April Sanchez
Sherry and Alfonso were amazing. Sherry has brought this property up from a very disappointing image to a more representable and pleasant location. She has shown major efforts in cleaning this place up. Many aspects of this location has changed for the very best! Continue the great work! Cubesmart is very fortunate to have a team like this.
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August 2024 by LuGene Hughese
Victor at the desk was very helpful. They worked with me to get the right room at the right price. I would use them again after this time is over. Unit was clean and easily accessible.
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July 2024 by André Barros
Simple and straightforward contract process
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July 2024 by Samuel Ndichu
Stuff got stolen and the facility didn't notice. came back to an empty unit and no stuff
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July 2024 by Jake Swann
Recently went to move some stuff to my unit and found that several items had been chewed through by rats and the unit smelled like mildew. Doors that should be secure are regularly broken, and overall just feels unsafe. After multiple owner changes and rate increases over the last 2 years, I will soon be moving to a cleaner, nicer storage facility that will be the same price, if not cheaper, than this place.
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July 2024 by Maddy Menser
The unit itself was fine. The area is very unsafe. Do not rent a unit that is easy to get to. Like, don't get one on the side or near the gates or fences. Get 2 round safety locks. They do have indoor units protected by door pass keys, but they are upstairs. There is a lift, but it won't fit larger furniture like couches. There are always people walking through and there are a lot of break-ins. Check your unit often and get the insurance. Honestly, if you can afford to rent somewhere else, do it. Don't leave anything valuable here.
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June 2024 by Edwin Uchiha
Decided it was best not to leave my belongings after inspecting the unit. And canceled right away.
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June 2024 by D Davis
Avoid this company, they have a D- on the Better Business Bureau website.
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June 2024 by Tryton Coe
Let’s start with the rats, Ruining all my stuff.
Then after I moved out, it was impossible to get in contact with the property manager to cancel. Finally canceled, and they still charged me $117. Property manager was extremely rude and did not offer any assistance. Just told me that they had other problems to deal with.
I’m still waiting for my refund that will probably never come… DO NOT RECOMMEND
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June 2024 by Young stokes
Manager set my storage up to be robbed definitely ran by drug addicts
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June 2024 by Mollie Kuenster
Do NOT leave your stuff here. After having many of my items destroyed by rats (they ate through boxes and left droppings on everything) I moved the remainder of my stuff to another one of their buildings that wasn’t supposed to have the rat problem. When I moved in, the door from the outside leading to my unit was broken but I was told it’d be fixed. I asked them repeatedly to fix it but they never did. No surprise, my unit was broken into. I don’t think they actually patrol because no one knows when the break in occurred and it was actually another tenant who alerted them my unit was broken into - after his unit was flooded. There are many homeless people living there and the people working there deny it. I was uncomfortable anytime I had to go there. This place should not be operating.
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June 2024 by USER DELETED
WORST EVER!! Had a couple questions so I called the store, no one EVER answers or returns calls. Emailed also. Finally called corporate, they gave me district mgr ph/email, called and emailed him also (store 3426) and NEVER HEARD BACK FROM HIM either! Now finally over a month after I get a computer generated 'sorry to see you go' email? LOL, do humans even work here? WHY would they NEVER return a call/email of a customer? I'd recommend ANYWHERE else!
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June 2024 by Ms. Bre
Jammie Morgan was great. She gave me details and took time to show me the unit.
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June 2024 by Mary Edwards
Ok so I was a little skeptical about renting here but it turned out to be one best experiences!! Jamie in the office is super awesome…..stayed late after closing to get me taken care of and took really good care of me!!! Then there’s Troy who does the maintenance around AND patrols the place (even late at night and the middle of the night). He really went above and beyond to make sure I had a working lift to get my stuff up stairs….even offering to help get my stuff up the stairs he couldn’t fix the lift, but it was working!!!! I got a really good deal on a unit and the staff is amazing!!!! So don’t be skeptical, go on in….you won’t regret it!!!!!
