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January 2024 by Marilyn Nesbit
Enjoyed working with Yulia on my latest purchase for a friend. So helpful and personable.
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January 2024 by Theodore Love
It's Gucci what more needs to be said
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January 2024 by Lubamba Nzongola
Katelyn went above to beyond to help me ultimately decide on a pair of slippers to gift for Christmas. She went the extra mile to have them delivered to my home address from another location out of state as they were not in stock. She was extremely communicative throughout the entire process and represents the Gucci brand with exceptional customer service. Thank you so much!
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December 2023 by Laura Jordan
Katelyn assisted me in finding the right shoes yesterday. She was very nice, good hearted, and regular person. She was very relatable. Lux places are hit and miss because of the people who work there. This Gucci was a hit because of Katelyn.
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November 2023 by Aurora Z.V.
Worst Gucci I’ve been to, two stars only because the boutique is big and well furnished. First time I shop Gucci in the US, I stood with my husband in the middle of the shop for 10 minutes and nobody came to us to see if we needed anything. It wasn’t the weekend, the shop was basically empty. I needed a scarf for my MIL, so I had to stop a SA to ask him to give us a scarf. This NEVER happened to me in a Gucci boutique in Italy before, usually I’m greeted as soon as I walk in.
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August 2023 by Hilda DeHoyos Garza
Excellent experience here. Very much appreciated Christopher Leal. He is courteous, has excellent soft skills, and very professional. Thank you so much!
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May 2023 by Akbar Merchant
Men’s wallet - NOT USED still in bag with proof of purchase which they pulled in their account system.. Brand new in Gucci bag..They said I cannot exchange it. It’s out of 14 days return policy. I explained it was purchased in EUROPE and it took time for me to get this wallet in USA. Ridiculous.. Gucci and LV deserve to be fake. There are more China stuff on street of NYC just because of service like this. No appreciation for honest customers who buy the wallet at full top dollar price.
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May 2023 by Andy Vasquez
Went into the store April 10th for a pinky ring no one come up to help me maybe because I am young with a bunch of tattoos I assume they thought I was just there to waste time till a kind gentleman come to help me, he was extremely nice and helpful i do not remember his name but they need more workers like him otherwise I'd leave 5 stars
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January 2023 by Steve Creech
Super friendly and helpful. They looked up prices for us, and they were not snobby!
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January 2023 by Ricky Ozuna
Had watched sized. No time at all. Great place
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November 2022 by Lawrence Fontana
SCAM ALERT : management sent my return (within policy date) off to PayPal and then held my item at their office past return date so they could avoid doing a trade in for a different size. This is bad business practice ill be contact BBB it looks like they do this often based off reviews.
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July 2022 by jal Will
Definitely to not recommend! They are quick to take your money but if you have any questions or want to make a return, you will get ignored and pushed off. Definitely do not recommend spending your money on the store! -100/10 do not waste your time or money!
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July 2022 by Rik GG
This is the worst gucci store I’ve ever been to. I was waiting in line in a Friday , and there’s these people behind me in line eating fried chicken with their hands . The manager lets those people cut in front of me and someone else , to go into the store before us who had been waiting longer . By the time I could get into the store , it smelt like disgusting fried chicken , and they were eating next to 3k or 4k bags . Like how disgusting to be eating greasy food and touching things with your greasy fingers . I bought a fragrance and regret even that . I regret giving this location any of my business . Disappointing and disgusting .
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June 2022 by Quetim Porta
What's funny is I'm a person with money. Good amounts of money. I usually shop online because I hate the stores. I go into this place and I get treated as if I was broke and couldn't afford anything there. So I left without buying anything. I guess they're too good for my money. Disrespectful
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June 2022 by Carlos Vasquez
Tried to call twice took over 7 mins to answer, told me they had the item I wanted shows up at 10 because it shows on google that’s when they open and turns out they open at 11. Being Gucci I expect better from a company, not happy at all
