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November 2023 by Brittany Jones
Please don’t hesitate to schedule an appointment. I truly felt relaxed and at peace from the moment I walked in. The receptionist was so sweet and helped calm my new patient fears. ? Believe the reviews about Taylor. She’s amazing at what she does. She offers advice but truly listens to you and addresses all your concerns. That means so much to me. I will most definitely be back soon.
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November 2023 by Anjel Roque
It was a wonderful rejuvenating experience I personally received a facial from Maribel and I recommend
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October 2023 by Daryne Shay
I've visited this Hand and Stone location several times and always have a good experience. It can be hard to get last minute weekend appointments, but lately it seems like they have more massage therapists available so I've been able to visit this location more often. It's convenient and a good price for massage services. I have the membership and they're able to pause it a couple times a year so I can catch up on unused packages. Definitely recommend if you live in the area.
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October 2023 by Becky Fine
I had a Diamond Facial by Taylor today at the Northwest Highway location in Dallas and she is amazing. My skin is tighter and brighter and she makes you feel relaxed through the whole process. I’ve had several high end facials at world renown spas and this was as good as the Phoenician. Thank you Taylor for your professional service and expert technique.
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September 2023 by Danielle S.
Went on Monday, did not enjoy it at all, Therapist Nick kept falling asleep, I believe he has sleep apnea. Very disappointed, I didn't like the fact he kept breathing on me. Will be going to a different location. Not to mention, they're horrible at cancelling your services. Will not give them another dime!
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September 2023 by redseagal
My Swedish massage was good but they shorted me in 5 minutes on my massage. I let the receptionist know that but it’s a bit annoying to have to do giving that I paid for 50 minutes. A suggestion to the company is to use a timer so that this doesn’t happen.*UPDATE* I was contacted by the manager who apologized for the issue and promptly resolved the issue. I am updating my review from 3 to 4 stars.
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July 2023 by Kim P.
Paid for an hour and got 45 min. Asked for a deep tissue massage and got a lite rub. i told the rub expert aThat I wanted a massage and a deep one and I got a bad rub. I'll never come back.
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June 2023 by Amy Aldrete
Ask for the most experienced tech and you will get the best service.
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June 2023 by Debra G.
Excellent service. Soothing environment. We enjoy monthly massages here. They are top shelf! Thanks
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May 2023 by Carmen L Parra
I love this place! Taylor gives amazing facials. You will not be disappointed.
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May 2023 by Teena Holt
I’ve had several services at Hand and Stone Lake Highlands, facials and massages. The front desk associates are sweet and nice but 3 people take center stage Shay, Taylor and Ferell. Makes this spa the place to get a massage or facial, everyone should ask for them.
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April 2023 by Tay Larae
Tenazia was perfect she was very attentive and and accommodating to my needs! I definitely willing be back!
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April 2023 by Miriam Carmona
Went for my anniversary, best massage we’ve ever received! And went back in for a facial! Loved it!
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April 2023 by KeepingitPeachy !
I love how relaxing it is getting a massage or facial here! I highly recommended everyone!!
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April 2023 by Kim Putnam
Excellent massage therapist, Travis, who was very intuitive in where I needed focus work. I slept well & felt great the next day.Membership prices are a good deal, but the hefty enrollment fee ($100 but knocked down to $40 for special promotion) make me not want to commit. Also, the website doesn't give elaborate description of services--I'd like to know what 'percussive therapy is & the benefits without getting a sales pitch.
