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March 2024 by john Spriggins
The item I purchased was as expected. However, the online shopping experience was terrible!! I tried the by online pick up in store option and had 3 orders cancelled due to incorrect inventory counts. I had to go to the store to figure this out. I called customer service, which was no help. I will not be purchasing online with Hibbetts in the future, and possibly not at all.
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March 2024 by Timothy McDonald
Great prices and inventory
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March 2024 by Tut Henson
Always treated with the upmost courteous & respect!
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March 2024 by Keli Rhodes
Customer service was unprofessional. I ordered shoes online, picked them up at the store, and returned them the same day because I couldn’t get past the experience. Long story short, I received a text that my order was ready and that I could call for curbside delivery. Called and was told they don’t do curbside. I only wanted it because I preferred not to go inside in my work uniform otherwise I would have gone home to change first. I get inside and politely tell the gentleman waiting on me that they should update the message since they don’t do curbside anymore. He said NO YOU NEED TO CALL CUSTOMER SERVICE IF YOU HAVE A PROBLEM WITH IT. Really? How is that my problem? It’s a miscommunication on Hibbet’s behalf. I didn’t say anything else, just got my shoes and left but I felt it was unprofessional and rude. It’s good I was uniform because I had to contain myself. Went home, changed, and returned it back to the store. I’ll never shop at this location again. Finishline it is!
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February 2024 by Brenda Logan
I was shopping at the Marshall, Tx store. They were pretty busy, so I found what I wanted on my own and walked to the counter and very soon, one of the associates walked up and asked if I was ready to check out. He checked me out and I was ready to go. Not a bad experience at all considering most if the other customers were buying shoes which required the associate to go in the back and find shoes.
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January 2024 by C L
Redbird store has amazing customer service! The gentleman there are extremely professional and knowledgeable.
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January 2024 by JIM POTTS
Something is wrong with my account as I’m not getting my points from purchasing merchandise.
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January 2024 by Brandon A.
Always find what I'm looking for
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November 2023 by Tamesha Barnes
Shoes appeared new, but no paper or stuffing inside them. I asked the clerk, and she said they didn’t have any. I’m like new shoes come with those items.
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November 2023 by Maverick Mccaskill
I’m shopping there every week
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October 2023 by Tyrer Pearson
It was an awesome experience the people who help me were very nice I will continue to business with y'all once again thank you so much
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September 2023 by Willie Johnson
The guys were very professional and knowledgeable
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June 2023 by BaBay
Very nice and quick service.
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September 2022 by StreetPixels 8.0
No customer service. No order updates with any helpful context. Don't waste your money with this company.
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June 2022 by Kisha Geter
No Stars:My daughter went in to purchase a pair of Jordan's they had plenty. In fact the shoes were right in her face. Retail price of the shoe $190. The sales rep told her $350. They were price gouging right in the store. How is this legal?????
