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February 2024 by Max ViVri
The cleanest and tidiest hotel I knowSuper attentive and friendly staffRooms: Super extremely cleanNearby activities: A very good location, lots to do around it, such as good restaurants and bars.Safety: Very safe in good locationWalkability: YeahFood & drinks: The breakfast buffet is very tasty and very clean.Noteworthy details: I like that in every corner of the room and outside it everything looks very clean and tidy.
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February 2024 by William Patrick Butler
Really enjoyed the layout of their suites and it was only $14 extra ?
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January 2024 by Johnny Pedraza
Very cozy room, my family and I enjoyed
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January 2024 by Zaxden Neal
Great place to stay! Staff goes above and beyond! Never disappointed!
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January 2024 by Trish Thomerson
Great Hotel, super friendly staff. Housekeeping does such a good job. It always smells so clean!
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September 2023 by Tracy Miller
Room was great. My wife asked for extra pillows to. Couldn't have asked for anything else!
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August 2023 by Sharen “Marketing Guru” Rooks
Excellent customer service and atmosphere. The accommodations were awesome! The rooms were beautiful, clean, the security was top notch. The location was EVERYTHING! I will return and consider them for future business workshops and networking events.
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August 2023 by Be HUEMAN Brand
I can't complain. The room was clean, breakfast was good, quiet, and located around lots to do. I liked that towels were by the pool and love the Dove products.
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August 2023 by Elly Norcross
Rooms here were really nice and very clean. Staff was super friendly, breakfast was hot and fresh and it was central to everything we were doing but also far enough from the main road that there wasn't loud noises all night.Safety: The area feels very safeFood & drinks: Lots of great resturants and bars around, many within walking distance and rhe breakfast provided by the hotel is good for a hotel breakfast
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August 2023 by Chante V
Clean room, the AC worked great, the staff was very friendly. The continental breakfast had an assortment to choose from and all very tasty.Walkability: There are a ton of shops close by.Food & drinks: There is a lot of restaurants in the area.
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June 2023 by dahwei chang
Around 4 pm, there was only one lady working at the front desk. There was a guy sitting on the other check-in chair but did nothing.The lady lowered her head (standing) all the time when she checked us in. I told her that we wanted a room on the top floor.She gave me a room on the second floor and said "This is it."It is a four story building.Wi-Fi connection problem: I called the front desk five times and the operator once, just to learn how to log into Wi-Fi.They told me to wait but actually hung up on my phone calls.One time, she said that I hung up first.The room: Everything seemed nice except the floor was not clean with small pieces of grass and a bottle cap.The location is nice but the front desk really needs some improvement.
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May 2023 by Stephanie Robertson
It's time for a remodel at this hotel. It is showing signs of age in the bathroom. I especially don't like carpeting in hotel rooms anymore. I want wood floors. The room cleaning was okay. I felt like I had to go behind them and clean up some stuff just because it was not sanitary. They do offer free breakfast if you get down there in time and it's easy accessible off the freeway.
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May 2023 by Roberto Larios
One of the best hotels I’ve ever stayed in. A very spacious, luxurious and very clean place! It was just couple a days But I really liked it.
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April 2023 by Trudi Adams
My husband and I visited this hotel this past weekend for one night only for a quick anniversary getaway. I booked a private king suite. Once we arrived at 3:30pm, which is 30 minutes after check-in begins, we were told the room we booked was not available. We were offered a disabled room and told that that was all they had available. We agreed to the room but once we got through the door we heard all of the people next door due to the room having an adjoining door. It did not matter where you stood in the room you could clearly hear the conversations next door. We did not settle in the room. Instead I called downstairs letting them know that this was unacceptable. They claimed the manager had left for the day and so had housekeeping, even though when we got off the elevator onto our floor we saw a housekeeper still working. I called corporate and spoke to several people who could not help. I was transfered to the promotional department and given 500 points. They also tried to sell me a deal while I was trying to get help with my situation. I was told by another associate that the front desk at the hotel would be calling me to try to resolve the situation. I never got that call. We decided to leave the hotel for a few hours even though the main reason we came was for rest and relaxation. When we returned I fell ill and needed more towels and blankets. I called the front desk and was put on hold at 1:06am. I hung up and continued to make do with what I had. I took a shower to try to feel better and I cut my foot on the tile that was loose and coming up out of the floor. I did not bother staff with this being that I had already had poor customer service. Eventually around 2am I was able to fall asleep. We woke up and went home in a horrible mood because of the night we had just had. We did not enjoy our stay.
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April 2023 by Evelyn Riera
This was a really nice short hotel stay during our short trip to Dallas. Staff was friendly and helpful. Continental breakfast had a good variety of things. Wi-Fi was good, rooms were clean, and quiet, and the bed was comfortable. Would definitely recommend.
