-
March 2024 by Hector Salvador
Don't come here if you have a tax situation where one spouse is not in the US and is not American, they won't be able to solve it. Additionally, it might be useful to give a training on diversity. I specified multiple times that my spouse was a man, and the person helping me insisted on calling him my "wife". Finally, one of the people working here was extremely condescending in providing certain information about my tax situation. Please give them some customer experience training.Never using HR Block again.
-
March 2024 by Tanya Alvarez
Great service!
-
February 2024 by Charles B
I had a fantastic experience Mr. Andrew Maar a tax professional at H&R Block in Dallas, Texas. He was not only knowledgeable about Texas taxes laws but also certified to handle taxes for other states(i.e. New York). His expertise made the process smooth and stress-free. I highly recommend his services for anyone seeking reliable tax assistance. Location ( Allen St, Dallas, TX).
-
February 2024 by Evan Markinson
Not helpful and didn't give any recommendations on how to deduct
-
March 2023 by David Robertson
Very efficient in preparation of doing tax documents
-
April 2022 by Donnell Taylor
Andrew Marr Need To Leave He Does Not Know What he’s doing and act as if the customer is wrong. I’ve been doing my Taxes with H&R Block all of my life and never had a experience so unprofessional rude and I’ve never left H&R Block office without getting my taxes done by them until today. If y’all see all them other reviews about Andrew Marr BELIEVE THEM I wish i would’ve took heed and not wasted my time with him today.
-
March 2022 by Diana Roberts
I dropped off all my documentation on a Monday and a week went by never received a call or text if they were working on it or not. By the end of the week I returned to pick up my original tax paperwork and was told a staff member not only took my paperwork out of the office but went out of town. The gentleman working there said he was going to have this staff person email copies to me. And I won't receive my original documents until 3 days later. This is not standard protocol to take clients paperwork out of the office. Now I fear identity theft and I may now have to seek legal counsel on this place.
-
March 2022 by Thea Guazo
Had an appointment scheduled with Sherry, who was unfortunately still with a customer when I arrived. Granted, I arrived minutes early.Andrew Maar greeted me, and was adamant that I had no appointment scheduled. Even when I tried to show him my schedule on my phone, he very rudely interrupted to offer assistance to another customer. Didn’t offer a chair for me to wait in, nor ask Sherry.Never coming back.
-
March 2022 by Neil Henry
I've used H&R Block the past 3 years and every year I've had a refund! Andy has helped me the last 2 years - quick, professional and reliable. 5 stars.
-
February 2022 by Tech 360
Well I was looking for a Tax Service, BUT after reading these Reviews and hearing About a certain individuals Miss handling’s of peoples taxes, and rude demeanor I think ill have to pass.
-
January 2022 by Ashley Harrison
Andrew Maar acts like someone struggling with dementia. I hope he is okay but he is very argumentative and flat out wrong and forgets crucial parts of conversations. Would never get my taxes done here ever after meeting him :(
-
April 2021 by Austin C.
Used them for the first time this year. They did a fantastic job filing my taxes. It was fast and easy. I'll be going back every year from now on.
-
April 2021 by Mike Kairouz
I have been a customer of HR block for multiple years and will not be returning after this experience.Andrew Maar was extremely unprofessional, unhelpful, and rude/offensive with his commentary. If you get Andrew I suggest you request someone different or file your own returns.
-
April 2021 by Ryan Alexander
See my check marks!
-
March 2021 by Joel White
Sherry was very helpful and easy to work with. I would recommend this location now Howell Street!
