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March 2024 by Diana Rodriguez
Friendly fast and awesome customer service
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February 2024 by Tami Jochem
Jamie Jones is experienced and professional but above all friendly and caring.
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February 2024 by Samantha Caballero
Horrible service it was supposed to open at 12pm and I been outside waiting .
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February 2024 by Crystal Garibay
The only reason I return to H&R is because of the service I get from Jaime Jones I've been going to her for years she takes her time and is thorough gives me the break down from start to finish she gives the best customer service,thank you Jaime
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February 2024 by David Langston
I'm highly pleased with the results of my taxes, and continue business
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February 2024 by LaQuisha Coleman
100% overall excellent experience!
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February 2024 by Max Imes
Jaimes Jones lied repeatedly, filled my taxes incorrectly, and instead of being helpful to fix it covered it up and attempted to intimidate me. She attempted to block me from getting ahold of her management. She'd intercept the calls saying there was no manager available, then said she was Veronica, impersonating her manager, and that she has not help to offer. I'm like No. That's you Jaime. Nice try!. Is that a felony? Just wondering.1. Promised rapid refund loan processing. The only reason I was doing my taxes to get the money quick for end-of-mon bills my Mom needed help with. Prepared my taxes in a way that product isn't even available!2, When I asked where my money was she yelled I got declined I should learn to my bills I owe people and have bad credit! Yelled condescendingly at me what don't I understand?!?!?3. She never submitted a rapid refund application for me. I calleed and found out. When I tried to inform her we did it wrong and I need help... She just yelled NO YOU GOT DECLINED YOU KNOW-IT-ALL! ( and yet I was right and she was wrong)4. This went on for two days, she refused to help or schedule me to come and fix it. I I tried to contact management, she lied they weren't available, lied she said she was the manager named Veronica. So I went to the office to find out the manager's name and contact info.5. I arrived she said I got you the manager is on the way have a seat and wait. She then instructed her front desk person to call Police and have them remove a trespasser... I stayed and waited for Police of course!6. The Police came sided with me and got one of the manager sinfo. I met with him, and he said she did my taxes entirely wrong, she never submitted the rapid refund application, and it can't be even used the way she set it up. No idea what she was doing. He said because she had refused to help for two days before I was able to find him it's already with the IRS there is nothing he can do.HR BLock is working to resolve/refund me, and they have a pending formal complaint to complete investigating against her.The expecation is set at termination.The licensing board will also be contacted and she will be stripped of her license.. All cuz she refused to admit she made a mistake. I'd been perfectly happy if we'd just worked to fix it.I feel bad for the girl but she knew she was lying and refusing to help me.
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May 2023 by Rebecca Louise Parker
Jamie is.amazing.
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April 2023 by Daniel Betancourt
I just want to give Jaime and Maite a big shoutout. Jaime knows her stuff. She fills you up with knowledge and shows you different ways on how to get more money back at the end of the year. GO JAIME !
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March 2023 by Gabriel Martinez
First year i use H&R Block and i will be coming back to see miss jaime jones again she did everything to get me back my max, very honest and hard working, friendly and very informative on thing i never knewCannot emphasize this GO SEE MISS JONES!!
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March 2023 by Doyle Lawhon
I always receive great and knowledgeable service at HR Block
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February 2023 by Stephanie Rincon
Miss Jones was extremely patient and kind and did everything in her power to help me file my taxes when I had an issue! Very sweet person!!!
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February 2023 by Cedrick Mack
Ms. Jaimie Jones is terrific!!!!! Very helpful, professional, breaks it all down to your acknowledgement of information!!!!! 5/5 & 10/10 for me????????
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February 2023 by Amanda Altamirano
I’ve have been doing my taxes here for years i recommend tina
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March 2022 by lil monkey
Jamie Jones is the most amazing tax specialist I have ever had, she has always helped me get more back in my taxes than anyone. I bless this women amd everything that she stands for.We love you for being here for us ❤️?
