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March 2024 by Darlene Kirk
I trust H & R Block & our tax preparer to file our taxes correctly. And that has always been our experience with H&R Block
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May 2023 by Susan Wofford
VERY disappointing. Been using H&R Block for 40 years. Never been so dissatisfied. Great service until this year.1)Tax preparer was an HOUR late for the appointment. (No, not because prior appointments ran long. He wasn’t even there. I watched him stroll through the parking lot.)2)When asked what was spent on books for my child’s college, I responded that I had no docs. Told me to guess. I provided an amount. He kept inputting higher amounts to see results. Just input what I said! Stop playing with the numbers!!3)My husband died in 2022. I brought a death certificate. I was asked for nothing else. Nothing.Surprise, surprise. ( not really) I’ve been contacted by the IRS for the first time ever! An additional Form is required when filing for a refund which includes a deceased taxpayer. One would expect a tax ‘professional’ to be aware of what is required. Guess I’ll save myself $$ and use online services. I can’t do a worse job…Update:Interesting, one year ago, poor reviews were receiving somewhat personalized responses. Now? Every poor review receives a copy/paste response. Looks like it’s time to close this location.
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May 2023 by Pam Duncan
Blake the manager here is the worst. He is a liar and will not call you back like promised. DO NOT TRUST THIS LOCATION. I AM STILL TRYING TO GET MY ISSUE RESOLVED. This location failed to tell me my taxes were rejected and then I got a $2000 penalty. Blake will not call you back and he avoided all my calls and voice mails. If you try to call the 1800 # they will tell you they are no help.
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April 2023 by Mark Gunnell
Paula is the best ever!!! She was so helpful and efficient in preparing my taxes. Will get her to do my taxes forever! Also she is very professional and the most polite preparer ever.
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April 2023 by Joseph Longo
Would give 0 stars if possible. My girlfriend requested a Spanish speaker as she is a Venezuelan immigrant and felt more comfortable discussing the process of filing taxes in Spanish instead of English and instead they provided an English speaker who had no knowledge of the tax agreement between Venezuela and the United States. My appointment was never scheduled. Even though I booked an appointment at the same tine as my girlfriend for the same date they instead booked it for the same date that I was in there scheduling....if I can't trust you to schedule correctly how can I trust you to file my taxes correctly 0/5
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April 2023 by Taylor Emery
Very rarely do I speak poorly of a business, but this year's experience filing taxes was completely unacceptable. I normally file our taxes online, but due to a specific situation, which was explained in detail to the tax specialist of 20+ years, we were unable to file ourselves.Upon reviewing our tax return H&R stated we owed over $23,000. I pointed out a mistake in how our taxes were filed around this specific situation. After the second tax specialist adjusted this mistake based on MY knowledge and research of the tax code, we are receiving a return of over $2,000.Mistakes are understood to happen, but $25,000 is no mistake and a blatant display of incompentence.
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April 2023 by Mary Haviland
Great tax experience. Easy and worth the time. Very knowledgable experts.
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April 2023 by A Y.
Lady at front desk answered every question with a question. not a straight answer to be found, so I tried conversation, no good. then she yelled that she was trying to help me, trying to help me, i was going, 'huh?' and then I remembered her from years ago, I had left that place because she was always so nasty, couldn't find things, resented questions, horrible, and she was still at the front desk yelling at people. she may know how to be nice but i never saw it....
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September 2022 by Jason Carrington
I used to use a shower Block in the past when I was married had good experience with him little pricey for what I was getting back now but it was quick and convenient and hopefully will worth the money.
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September 2022 by Shenika Leshea
All I can say is Mr. Glen H is the Bees Knees.... He will be my FOREVER Tax Pro. My stuff was jacked all the way up and he took the time to unjack it. Book with him if your taxes need time and attention. See you in a few months
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April 2022 by Pamela Beall
Friendly tax preparer John was great. Efficient staff, very professional and knowledgeable. Close to home is always a plus
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March 2022 by Scott Smith
John Yanko. He does a great job, is easy to work with and timely in responding.
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February 2022 by Melody Luna
Always a pleasure to work with Julio, 4th year doing our taxes with him and he is always very helpful.
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February 2022 by Ricky Aviles
The ppl n the ppl not knowing wat to do.. there ..
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September 2021 by Charlie Guijarro
Gentleman was just shy of friendly but was knowledgeable
