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February 2024 by Tony Erazo
Need a tax person? Basil is the best! Definitely do it with him!
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February 2024 by Sai Reddy
The lady at the reception was rude and unprofessional. Not sure why the clients are treated in a rude manner. The tax professional is great but the receptionist was not welcoming.
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February 2024 by Ruby Nguyen
I called over the phone to get quotes and fees. My taxes are fairly simple, I’m a student and I have a w-2. When I called over the phone. A rude man said he’s going to charge me $155. I had never had to pay that much to do my taxes at H&R Block. It’s not like I own a business and my taxes are complicated to do. Long story short, I just filed my own taxes and he lost a potential customer by overly charging. I highly recommend you guys call around and ask for the fees. He swears $155 is the best rate I could get. He’s wrong, I paid only $66 to file taxes for 2023 on the H&R Block website.
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November 2023 by Brittany Williams
This location was unprofessional & rude. He didn’t know what he was doing at all. Would not recommend
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July 2023 by Cindy Harris
No one will call me back. Filed extension and no way to get help.
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March 2023 by Dan Lane
I highly recommend H&R Block as income tax preparer professionals. I have used their service at an office in Dallas, Texas for the last several years and I am completely satisfied with their service..
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February 2023 by Ashton A.
Would leave zero stars if I could. The lady at the front desk was incredibly rude, and the advisor I went to had the same awful attitude. Not helpful in the slightest and definitely not kind. Will not be returning. No one take your business here
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February 2023 by Jacques Patterson
I wish I had the same experience everyone else did with this location. I am so mad right now that I can't even process what just happened. Maybe I am out of date, can you not walk into a office now a days and ask for a estimate ? I've been doing my taxes myself for the past 6 years, so I've been out of whack of what really happens in a tax office. Wanting to get help with a certain matter, along with just wanting a estimate of what H & R block could possibly offer me...I just experienced the worse . Angelica did not quite understand what I was asking for, had me wait for 20 mins, then explained in a way that seemed very condescending right in front of me. I tried explaining to the tax preparer myself of what I was coming in for, he sunk his head back as if he was so taken back by what I asked. It was so unbearing between the two of them that I had to just leave. The worse customer service ever. If what I was asking was not possible, a calm and loving explanation would have been great instead of making me look d*** and treating me that way.
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February 2023 by TyneshaNH Hayes
Love the services offered to me. Will remain a valuable customer to H&R Block and also the staff is awesomely nice.
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April 2022 by GoddessEureka Lester
I gave you that score because since I had my identity stolen you make sure to go above and beyond to secure my information. I couldn't ask for more.
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April 2022 by The Scent of a Woman
H & R block has always been fair and honest with me. I appreciate that.
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April 2022 by Antonio Richardson
Always very knowledgeable and helpful
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July 2021 by Jennifer Washington-McMurray
Totally trust CJ and his knowledge.
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June 2021 by Dawn H
You guys have always been great to work with. My tax preparer, Basil, was awesome!
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June 2021 by Nylo Rami
They filed my taxes incorrectly, although given proper instructions. THEN, decided to submit my amendment without my consent and again it was incorrect.. When trying to resolve this situation, I have yet to hear back from the manager or the incompetent individual who illegally submitted my amendment. I'll take my taxes to Jackson Hewitt next next year
