-
February 2024 by Mark Cooper
Nice, clean room. Friendly people.
-
February 2024 by Michelle A
We recently stayed at this hotel with a soccer team and it was great! The hotel is being renovated and the rooms were very nice! They were large and very clean. We were not bothered by the renovations at all. They had a great breakfast and the staff was so friendly and helpful! It was a great location with so many restaurants and stores close. It is also very accessible from the freeway making it nice for us when we are coming and going so often. We would definitely stay here again!!
-
February 2024 by Christian Michael
We had a conference at the Hilton Lincoln Center. They did not allow pets so we booked an AirB&B close by that did not go well. We did not stay. We ended up here at The Hyatt Place with 2 dogs. We came in without a rez told Cruz the guy what happened and that we were in town a few days and needed place to stay ...he took great care of us. They allowed the 2 dogs and we enjoyed our stay!!
-
February 2024 by Rob G
Disappointed I was lied to about the renovations when I called prior to making the reservation. However, it was a great
-
January 2024 by Kee Wan
Reserved room with 2 beds, got only 1. Toilet with non stop running water, shower takes 5 minutes to heat up. Hotel under construction, it was loud. Breakfast selection is poor, so didn't bother.
-
January 2024 by Colby Cantu
The hotel is under construction for renovations, which wasn’t advertised by Hyatt. So there is lots of sawdust and banging in the lobby throughout the morning continuing into the early evening, perceivable all the way up to the sixth floor with ease. Also, there is construction on the actual floors too. However, the location is good and the staff is very friendly and kept apologizing for the construction.Noteworthy details: Significant construction/renovation inconveniences
-
December 2023 by Stephen Hluchanyk
Yes hotel is being renovated. However the existing condition is so bad the hotel should be closed until the renovation is done. Hyatt should be ashamed to allow this property to be under their banner in such a deplorable condition.Priced way too high for such a run down property.Breafast not kept to proper temp.
-
December 2023 by Della Stults
The room was small. Too soft pillows, had to bring my own. Bathroom small, ceiling fan weak, no dresser to put our clothes in. Closet was miniscule. The sleeper soda was uncomfortable to sit on. The TV stations available were terrible. Not everyone wants to watch news and sports. Would have loved to relax after our meetings watching HGTV and Foid network The coffee packets provided were very good. The free breakfast was very good too. The employees went out of their way to be helpful. One employee, Shandon, tracked down a better refrigerator for us and personally brought it to our room so I could keep my insulin cold. They greeted us everytime we entered the lobby. The hotel is undergoing renovations so hopefully they will correct the problems.
-
November 2023 by alex varughese
A very nice hotel. The rooms were really big. The bed was really comfortable. The Staffs were really friendly and comfortable. Nice location and easy access to highway. I would stay there again.Rooms: Rooms were really big.
-
October 2023 by Beth Swan
I checked in Friday evening at 7 pm and by 9:30 I had packed up and checked out. The room was absolutely filthy. Dust and grime on every surface but the sheets. Surfaces had crusties, smudges, and stuck on old food (??) everywhere. The bathroom towels were in literal tatters. The elevators were scuffed so much that the doors had trouble sliding closed. They were very shaky and felt unsafe and one of them had been scratched up so bad. Staff was very nice and the location is good. I will not stay here and will not recommend.Rooms: Room 406 looked like it hadn’t been cleaned in months.
-
October 2023 by Austin Kasper
Rooms were sub standard. Not clean enough. Temperature control didn't work as expected.
-
October 2023 by Arlesha Robinson
They need no blankets. They did offer a thin blanket that my friend had to go the lobby to get. Plus there was a hole in the sheet as well.Rooms: The covers on the bed were nasty. No housekeeping came. But whatever we needed, we got from the housekeeping staff in hallway
-
September 2023 by Traci Simon
Everything about this Hyatt Place was perfect. Check in was smooth, our room was perfect and CLEAN, breakfast was perfect and the staff was so very friendly, accommodating and amazing! Thank you for having us! Oh! And loved the shampoo/conditioner! Great extra touch!
-
August 2023 by Dayna M.
Very nice hotel BUT when we walked in with our ESA dog the front desk man "tried" to charge me $90. I was sooooo confused. I pulled out the ESA business card & he shut up. Tried to say that the Hyatt only accepts "disability ESA dogs" but clearly my card had that on there. BOOM! Now what, big guy! I was pissed! How dare he try to "bully me" - ugh. Bed was comfy. Breakfast was ok. Eggs were runny but the appreciated the tea options.
-
August 2023 by Corey V
Rooms are decent and breakfast is good with a lot of variety but multiple cars were vandalized overnight. They need to take extra security measures. They do not have security cameras and the thief’s are well aware of the lack of security.
