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February 2024 by Lauren Jones
I always love staying at the Hyatt wherever I travel to. This is my first time at the one in Dallas. From the beginning, I had kind of a special request with my parking when I arrived because there is a large event and I am handling a lot of things by myself. Before I made it inside, Jarrell eased my worries with parking my car and moving it to a secure location. He was so kind and understanding and made me feel welcome before the concierge arrived with the baggage cart. Thank you Jarrell! I will remember you always for your kindness and efficiency.
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February 2024 by Alicia Zarate
Friendly staff - valet Jarrel F and CalebWalkability: Close to dallas attractions
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February 2024 by Brandi Smith
Caleb C was very nice and quick in getting my car.
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February 2024 by Angelina Rodriguez
I want to give this a five star rating because the rooms were beautiful. It was a nice clean also very spacious. The view was okay only cause we got the view of the freeway maybe the other side is nicer. Service wasn’t the greatest experience when checking in the hospitality wasn’t there for it being the kind of hotel that it is. Also when I ask where to park I was told I can go in the garage but turn to find out it’s only for valet parking which is a whole other fee from the $30.00 that is already automatically charged to your room. So we had to park across the street in some open parking lot area, yes it was gated but still gave that vibe that didn’t seem as safe. Also if you check out before getting your vehicle you won’t be able to get out cause you need your key card to get out which is something what wasn’t told to us. Overall the rooms were nice and comfortable but the service could have been a lot better and also better informed about the hotel. Due to the location I thought it would have been a lot better. But for that price you are paying here you can find a better hotel in that area with better service.
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February 2024 by SueEd Lawson
Excellent stay! Staff was amazing all around. Deandre J the parking assistant was attentive, polite and professional. Will be returning for sure!
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February 2024 by Spartan Construction and Roofing
They were my rescue in a time of urgency. Had shuttle pick me up, in a not normal pickup location. Was there in moments. I had stomach bug and needed help with ton of bags. Thanks!!! Your help was needed and you came through!
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February 2024 by Sanetra Wyatt
Valet Dre was very polite and friendly. Our team felt very well taken care of.Rooms: CleanNearby activities: Plentiful
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February 2024 by Ben Lauderdale
Great
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February 2024 by Ash Glover
Kenai in the valet drop off was awesome!! Polite, helpful and highly professional. I real Hyatt ambassador.
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February 2024 by james stamps
Fantastic hotel and location for your flight. Fantastic restaurant. Rooms are a 10+
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February 2024 by Katsy Joiner
This spot was right where we needed for downtown activities - really nice check in area and the second floor lounge area was roomy but also quiet enough for convos! I wasn’t pleased that the Italian place wouldn’t make us a four cheese pizza as shown on the menu (because we wanted to take it back to the room instead of eat in restaurant?) They didn’t mind charging me $22 for a Medium pizza though ?! I almost lost it when I had to wait 30 min for them to find my keys in valet - after being there three days. This isn’t the cheapest spot in town - you’d think they would have a better system in place for vehicle pick up ?! Still just the right location for our needs ! Thanks !
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February 2024 by Nick Foutz
Excellent service and accommodations. Will stay here
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February 2024 by Priscilla Castillo
Our favorite place to stay when in Dallas!
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February 2024 by Matt Maharaj
My check-in, experience, room, quality, and location is spectacular. Highly recommend. I rarely do so.Rooms: Large, clean, everything worksWalkability: Walking distance to the assassination site for JFK. Also right next-door is tower worth checking out.
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February 2024 by Amanda Collins
Jarrel F in Dallas was so kind and welcoming. Very friendly staff!
