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December 2022 by Stephen T
Thank you Donald for all your help and making the shopping experience so pleasant!
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October 2022 by Ken Krigstein
Paris and help me find a tuxedo that fit like a glove and looked awesome. He’s very good at what he does and they were exactly had to put the work together. Very friendly store staff and good selection. Their suit department is great they had all the different sizes in stock and you can buy suit separates in different cuts for the best fit.
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September 2022 by Christy Bareijsza
If you require managerial assistance for an override and like to be spoken to in a condescending, dismissive and disrespectful manner, Aaron Reece is the perfect individual to facilitate that request. For those that feel customer appreciation at J.Crew is important, I highly recommend shopping online and avoiding this location completely.
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April 2022 by Hector Guerra
The Donald was amazing in helping get my clothes. Give this man all the praise
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February 2022 by Ezra Max
Top-notch store with really knowledgeable employees. Juan and Luis really went above and beyond!
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May 2021 by Deanté S. Preston Real Estate, LLC
Hello! I love good customer service. I stopped by J. Crew a while back just to do some browsing, but it actually ended up being a book (on Architecture?) I saw on the shelf that I began to read-:) Well, I made the book stand fall, it made a pretty loud noise, and I couldn't reach it to rectify. I was embarassed, but Wendy came over to assist and calmly, non-judgmentally let me know it was OK. I was impressed with her demeanor, and just never forgot. She is one I'd like to work with helping me shop for the next time I visit!
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December 2020 by Gigi Colette
I out 1 ? because I can't put zero ?!Nobody was helpful, didn't check on me in the dressing room!!! I needed another size for a cashmere sweater and for some trousers. I mentioned it to an associate ( fixing the floor) on my way to the door. She didn't apologize. She gave me the silent treatment!!!!. I will never go back to J crew. They lost a faithful customer !
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October 2020 by Nana Beryeh
I out 1 ? because I can't put zero ?!Nobody was helpful, didn't checked on me in the dressing room!!! I needed another size for a cashmere sweater and for some trousers. I mentioned it to an associate fixing the floor on my way to the door. She didn't apologized. She gave me the silent treatment!!!!. I will never go back to J crew. They lost a faithful customer !
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October 2020 by KC Williams
Lovely per usual. Purchased a few items, thanks to two ladies who assisted me. I actually walked in and approached the gentleman, but he didn't greet/speak to me. I proceeded to walk around and was greeted by a lady and found good finds.
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December 2019 by Elizabeth Miralrio
Simply impressed with the service I received from Brooke. She went out of her way to make my exchange simple when my online order wasn’t the right size. Despite not having the sizes in the store she helped me make sure I got the items by processing by return and ordering the correct size on the online store while price matching my online order and giving me free expedited shipping to ensure my order would arrive by Christmas. Highly recommend this location.
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July 2019 by Khat hat
love the style!
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February 2019 by Lesley Katherine
I love J Crew but find this location to have super limited stock of clothing. The size ranges were limited too. This j.Crew is located in the NorthPark Mall in North Dallas, which is one of my least favorite places to visit in the DFW area, mainly due to the difficulty parking at the mall, and terrible traffic congestion in the area. The only reason I went to this store was I had a return, next time it will be by mail.
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December 2018 by Olivia B.
They had a lot of sales for Christmas holiday. This is the great place to buy a affordable price gifts for friends and family. The kids' clothes are nice and durable too. The girls who works there were so nice and friendly. I was looking for my girls a coat. She tried to help me until i got the one i like. Thank you so much. The store is so organized and clean. It is an excellent management.
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December 2018 by Nina Petrova
Horrible customer service. Wouldn't work on fixing the shipping issue and constantly put me on hold and didn't offer any resolution or help! j crew you've lost a customer for life , the sales person Luis Tomes is not educated enough and so rude
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December 2018 by Bahman Mesbah
I always shop from J.crew. I never do the bad reviews but tonight I went to men's Department at northpark mall for shoping because it is near to my house and at this time I have to say I never have good experience with management team some of the normal stuff are ok but very bad management they never say hi to you , they never smile , if you have question you should look for the team ( they never come to you ) and if they come they really don't help you or they usually saying " I am not sure " and they will leave you by your self , they are always talking to each other for long time or they are on them phone and they don't care about customers . tonight there was a lady(SM) that i asked her about customer service number she said : you can google it and find it by your self sir... !!!!!!!
