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March 2024 by Andrew Coppler
I will never eat Jimmy John's again. I'd always buy my lunch here because it's close to my office and with the exception of a few times, been pretty decent. They somewhat frequently forget to add avocado which is 2.50 to 5 extra. During the winter, I went up there during a night shift around 8 and the door was locked. He refused to let me in when it was in the 30s so I had to wait in my car instead. I put the order in, wait a few and then drive there so total sandwich making time in an empty store was like 25minutes. I tried delivery once and ended up getting a refund because after waiting, called the store and they said it'd be at least an hour.The last sandwich I bought was a couple days ago. No avocado, soggy, tasted like rust or something, it was disgusting. There was also little pieces of cucumber and tomato sprinkled in it. My coworker tried the other half and spit it in the trashcan. I've tried to call the store 7 times in the last 2 days to get a refund and they still have not answered, nor has corporate. I've spent a lot of money over the years at JJ but if that's how they treat customers, goodbye JJ.
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February 2024 by Pat Wood
Order wrong 2 days in a row. 2nd day they pushed the delivery to Uber Eats and it took over an hour. When I called the store, they lied and told me it was already picked up by uber and on the way. Uber driver told me that was false.Jimmy Johns overall is just fine. This store is a dud. Don't bother.
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February 2024 by ty money
Customer service was amazing. ☺️
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January 2024 by Stephanie Lucas
Ordered 2 sandwiches for delivery at 2:06 pm. Sandwiches were not delivered until 3:30 pm. I called to inquiry about status and the guy on the phone didn’t apologize, just said he had one delivery driver and I will just have to wait. Do not recommend delivery from this location unless you want to wait over an hour for delivery and just be told you have to wait.
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January 2024 by Mike Abney
Delivery took almost an hour, called was hung up on twice then then was told"were busy. So I don't know what to tell you. Okay bye" then they hung up. Makes Russia not look as bad now...
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January 2024 by Nathan Hanson
Burnt bread. Barstools were all upside down on the tables during lunch rush at 1:00P.M. Worst part was I asked for a new piece of bread and they refused to give me WHITE bread; not brown rubber crusty bread. The cashier relayed the message that the bread is brown and I wanted new bread and he said I would have to pay for the bread or a new sandwich and that he wasn’t making me one again for free either. I replied just as rudely as it was to say that with a response I DID NOT ASK FOR A NEW SANDWICH; I asked for a piece of non-cardboard bread. He said he was going to kick us out for “yelling” when really he has a bad case of fragile masculinity and zero customer service skills.
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November 2023 by Jose Q.
Shout out to D for the great customer service. From greeting me when I walked it to the order hand off, Casual, simple and courteous. Top quality personality. Cheers
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October 2023 by ChevyShit Hernandez
Everyone is nice and helpful!
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October 2023 by Wence Castellanos
Fast & Fresh. Kingsley is very helpful ?
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October 2023 by Alex cervantes
Delivery driver went above and beyond to bring my order. I didn’t catch her name but she is amazing.
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September 2023 by Kim Hove
Slowest service ever. I go there because it is fast. Two times in a row the same employee thinks it is much more important to stand and talk to the other employee than wait on guests. I was not even greeted. I'm a restaurant manager and this is unacceptable. The 2nd time I left and went across the street to Potbelly. Great decision. Fast friendly service that will now be my go to.
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May 2023 by Madison Beckler
Horrible service. Every single time I order they miss something no matter how many times I include it in the instructions. Not to mention it takes about 2 hours for them to drop it off and then the delivery driver is on facetime laughing with someone. It's ridiculous. I continue to reach out to the Director of Operations but doesn't seem to help even when they promise to address it. Do not order from here.
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May 2023 by Nancy Moore
Have experienced freaky SLOW delivery at this location more than once.
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April 2023 by Denise F
An hour and 30 minutes is NOT freaky fast. Do better JJ! Do better.
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April 2023 by Carlos G
Came in at 10:35am went in then guy says they are closed even though they open at 10:30 lights where on etc…
