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February 2024 by Brittany Scroggins
Antanette is the absolute best! I definitely wish they had more employees like her!
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December 2023 by Anne E
Love Jimmy John’s Addison! Friendly staff and super- quick delivery! I’ve experienced nothing but kindness. Clean, neatly kept, and organized restaurant. Courteous drivers. Sandwiches are always DELICIOUS and made attentively to order. Their BBQ chips are my favorite! My family’s go- to sandwich shop in Addison and for home delivery. (Ignore the negative reviews. Every restaurant has an off day and experiences staff shortages on occasion. Show a little grace, maybe.) Thanks, JJ’s!Vegetarian options: Lots of great veggie options!Dietary restrictions: Great vegetarian options!!!Kid-friendliness: Great place to take the kids for a quick bite!
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December 2023 by Matthew Fisher
The slogan for this store should be Freaky Slow. Over an hour wait for a delivery for a single sandwich.
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December 2023 by Ebony Jayda
Food was good but Rachel assumed I was with the the other black ppl in the restaurant smh
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December 2023 by Vivian Torres
Service here has always been so great and Antanette (sorry if I misspelled) put the cherry on top, especially with the day I was having. Thank you again! ?
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November 2023 by Ryan S.
I've been waiting an hour for delivery. This is not freaky fast.
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November 2023 by J T
What happened to Freaky Fast Service Jimmy Johns?! Apparently that no longer exist... Or Maybe I should've added Keith Lee's name to the order. I ordered my Combo at 5:45 pm, but received it at 6:47 pm (You do the math) and this is what I received. Come on man.... P.s. The 2 Stars are because the Driver was nice upon arrival. ?♂️?
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November 2023 by Rhylie Anderson
mediocre sandwiches here and horrible customer service. i don’t like to leave bad reviews, but i’ve been here multiple times and had delivery from here as well. all have been either way late delivery or the employees take forever to acknowledge my existence at the checkout counter, while they talk and laugh within eyeshot. it’s almost laughable ??
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October 2023 by Cesar B.
Night swift service it's horrible Bad attitude, very unprofessional, I ask the lady that I forgot to ask for a few salami slices on my daughter's sandwich and if she could add some and I will pay the difference and she told me it's not posible .When I know that is posible .Just the way she handle the situation was completely unacceptable just for her attitude.I still put some money on the Tips Bottle for her Miserable way to treat the customers.By the way the tip was more than the cost to put some slices of salami on a kids sandwich, also gave me attitude when I ask her to ring me for points .At the end I told her to get with her manager about what she just said to me because I know that was posible to doSo he can Trained her Better , and she said she was trained very Good .Obviously she isn't at all .I'm sure her training didn't Mention to be kind with customers .For employees like her Bussines get bad reputation.
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October 2023 by Cherlyn B
I use to order delivery all the time take maybe 20 mins for making it then delivery. It was awesome. This was last year. Now it takes over an hour for delivery including making the damn sandwich that is not worth $20 for plus delivery. You also select cut in half, they don't do it or give napkins.
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September 2023 by Æ Æ
Got delivery. Gotta say the quality at this location is in the dump. Find another location this one is horrible unless you eat inside.
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August 2023 by Evan Martin
Gentleman working Sunday 8/6/23 around noon. Courteous, professional, and a great sandwich.
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July 2023 by Isabel Singh
My order was fine I just wanted to say 2 of the employees were so rude to the 3rd employee who was just delivering orders and was being kind. I was asking if my chips were in the bag to double check and the lady yelled at me that everything was in the bag and rolled her eyes. I’ve never experienced such negative and rude employees from Jimmy John’s they’re always kind but this location has some rude employees so don’t expect great customer service when going here but your food will be fine
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June 2023 by Meghan H
Great place! Always very happy with their food and service!
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June 2023 by les h
Called into Jimmy John's for some lunch time subs, all very fresh and tasty especially the Unwich a GF sandwich without the bread
