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January 2024 by Deja McDowell
No employees were around to help. I found one and she was extremely rude. Terrible environment. Praying that they get better. Happy New Years
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December 2023 by Jenny C.
I ordered a sewing machine from Joanne's December 2nd for my granddaughter for Christmas and it still has not arrived !! Their customer service phone line is disabled and u can only email... no response on when it will arrive... terrible customer service!!!I
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November 2023 by Blanca Cortes
Excellent service and selection of fabrics.
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October 2023 by Sadé Lewis-Fuller
I did not feel welcomed at this store. The lady who cut my fabric had a terrible demeanor so I didn’t purchase anything.
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September 2023 by The Mom
I went into this store trying to replace cushions for a couch. I ask for assistance they left, and there i stood. Then i went to the counter where they were cutting snd measuring. They told me to go get what i needed. My mind went to “i needed help” so i went to the area. Anyway, the experience went to bad badder and the worst!!! So do i need padding, not sure. Got some?, she chopped everything up. I went to the register, and was charged $264??? I got home and didnt understand the receipt. So the next day i went back in to return the padding. Nothing was done. The manager never returned any call. Wasn’t available in person on the phone. Nothing. I just dont seeing Jo ann’s nothing but my nightmare. Just say know to JoAnns at preston and royal in dallas!!!!!!! And my couch is.a mess! Thanks joanns!
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September 2023 by Rosanna Jaramillo
The shopping trip almost went horrible (see review on vicking sewing gallery's Google). The save was the cashier that helped at around 3pm-4pm 8/20/2023. That young man had patience and knowledge of the app and coupons and helped me download the app and get the best bang for my buck. I did make a large purchase so it did help :-) I would avoid the vicking sewing gallery in the future due to the toxic old lady you had working in that department yesterday.
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June 2023 by Kristin
The store is always clean, stocked and well organized. The staff and management are always friendly and helpful.
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May 2023 by Kristin Burkard
The store is always clean, stocked and well organized. The staff and management are always friendly and helpful.
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May 2023 by Sherri H.
I love this huge store! I remember when it used to be two floors and had an escalator going up to the second story. I usually find what I'm looking for. It's great that they usually have a lot of sales going on because the prices listed on the shelf seem on the high side. It's helpful to use the coupons on the phone app. Today the girl that checked me out helped select the best coupon, and I really appreciated that!
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May 2023 by Wallace Hughes
Found what I was looking for. Courteous staff. Good place to shop.
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February 2023 by Roxanne P.
Really nice store. I really enjoyed my experience. Clean and organized. They had awesome items at holiday and that was lots of fun.
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February 2023 by Micah Walls
No electric cart, all other Joanns in the DFW have one.
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January 2023 by Kimberly Lynn Henderson
This is one of my favorite stores to stop by and spend some time & money but it is always so damn hot inside the store!Please cool it down !! They always have the heat on during the wrong times. It gets very uncomfortable & I have to leave!!
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January 2023 by Chase's Channel
This place has all kinds of art crafting supplies. My wife and I will definitely be visiting this place more often.
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November 2022 by Heather Ross
call ahead to inquire about product pick up and associates were not helpful and not willing to confirm that inventory was accurate
