September 2019 by Steven Medina
First time to a Jos A Bank. Customer service was horrible. Have your group number ready or this place (at least today) will put in minimum effort to help you.
July 2019 by Weitser Hsu
Couldn’t fit a good fit but the employees were wonderfully nice and helpful. Thanks y’all!
June 2019 by Michele P.
We selected a new suit with some accessories for my husband and son to wear to our daughter's wedding. We were pleased with the quality and timing, though we spent a bit more than anticipated. The service was top-notch: respectful, knowledgeable and easy to work with.
March 2019 by x gqv
Store closes at 8p.m. not 8:30 M-Sat.
March 2019 by Steven Martinez
Came into store to buy a suit and button ups. Older gentleman greeted me and I asked if I could use the restroom. He pointed me into the right direction and muttered, not like it’s a public restroom insinuating that I wasn’t the type to afford to shop there.
March 2019 by Morgan Thompson
Salesman was helpful. They were out of stock on a lot of the lower priced suits.
March 2019 by Mark Drucker
Love the chain but dislike this store. Garbage attitude; crummy service. I'll not return here.
February 2019 by Gregory Veals
Store closes at 8p.m. not 8:30 M-Sat.
January 2019 by Risto Deinlein
I have never been treated so poorly in gentlemens clothing store. I was there activity looking at sweaters. While they had 3 staff members working that I could easily see, not one asked if they could be of any assistance. There was only one other customer in the store. Finally, after being there more than 15 minutes and trying on sweaters in the middle of the store since I was not offered a fitting room, I selected one. A salesman looked directly at me as I walked up to the checkout counter and he walked the other way. I finally asked if someone could cash me out. While I was able to pay for my purchase the salesman looked at me like i was the biggest inconvenience of his day. Needless to say I will never return to this location.
January 2019 by saad mirza
December 2018 by Jason Mingori
I have used this location twice for purchasing suits. In both instances was immediately greeted and assisted by staff. Staff was knowledgeable, patient, and helpful. This is a location that I plan on giving future business!
November 2018 by Ian O'Casey
This is a very slightly hidden gem. We do all of our suite shopping here. The staff are helpful in a way that is comfortable and guide rather than direct. It has the feel of a gentle, pleasant club that sells just the right suites for weddings, graduations and interviews. I know it's a chain but there are always exceptional places that have a known brand, reasonable prices and a lovely atmosphere. This is one of those.
October 2018 by Wayne Earlston
First time there I was very impressed by the service and the staff. I would definitely recommend this place for mens clothes.
April 2018 by Kirby O.
Anthony was courteous, knowledgeable and prompt with his service. Will be going back to see him. Very pleasant experience. Thanks!
November 2017 by Cameron J.
If you are using jos a bank for a rental tux make sure you use Martin the store manager. Anthony one of the associates screwed up my entire groups outfits then proceeded to blame me for his mistakes. Then he asked if i wanted to step outside and handle it. Aka tried to fight me, this employee needs to be fired and i will never use this store until hes gone. Again make sure you do not get stuck with Anthony, he will screw up everything. Hes the bald over weight black guy, find someone else
November 2017 by Guy W.
Pants from a $700 suit have misplaced belt lops that Jos A Banks says came incorrect from the manufacturer but demand that I pay to repair the issue. Have never worn them and can't until they are fixed. BTW Jos A Bank is the manufacturer. Manager on duty was very rude and unhelpful. When I told manager that I would have to back-charge on the credit cards he just shrugged and said 'whatever" Non -existent customer service at Preston Store #63
January 2016 by James V.
Joseph A. Bank is my go to store for suits and fancy men's wear. I think the prices are fair and the quality and style is very up to date and solid. They have sizes for everyone, whether you like the traditional baggie fit or the modern slim suit. Dane was very helpful and although they all try to sell you something a little extra, they aren't pushy about it, which is a relief. ~Carpe Diem~
January 2015 by Christiana S.
Jos A Bank has great clothes for men. It's a great price point and usually service point between going to, say Banana Republic, versus going to a high-end couture store. It's right in the middle and has very classy men's clothes. Their sales are often VERY good, so wait for the sales before making a purchase. This store had terrible service. I went in with my husband and had to do all the work. The staff was there...they just stared at me instead of offering to help at all. When I asked for help a couple times, the one guy just would stare for a second, kind of grunt "ok" and do what I asked without speaking further. Yuck, JAB! Not your usual standard!
December 2014 by Jonny S.
Jos A Bank is a great place for menswear. I try to watch the sweater sales as you can get some pretty good deals. 4 stars for the brand, but the service was kind of lackluster at this one so knocking them down to 3.
December 2013 by Arthur W.
Super helpful staff Joshua Smith was professional and passionate about fashion. Helped me get in and out of the store even though I went in not knowing what I truly wanted. From swanky business jackets to casual shoes. This jos a bank was the perfect holiday stop for ugly christmas & slick business sweaters.