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January 2024 by mariah miranda
I love shopping at Kendra Scott. Especially with the help of Lupe who works there. She always helps me pick out the best jewelry in my favorite color.
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January 2024 by Stephanie Hernandez
Love coming to shop here especially with Lupe, she was very sweet and helpful with helping me pick out the perfect pieces of jewelry!
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December 2023 by Lauren Cunningham
I purchased an order online and picked up in store. There was a line but while in line, someone came up and greeted me and asked if there was anything they could while I was waiting. I let them know I was there picking up an order and they went to the back and got it. Top notch service ?
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December 2023 by Mariam Abushaaban
Elizabeth helped me and my mom out so much today. I recently got into layering gold jewelry and she broke everything down and gave the best advice <3 thank you Elizabeth
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August 2023 by Rhonda Phillips
I have been going to Kendra Scott in Preston Center for the past 8-9 years. They are always so nice and helpful. I was there today and this precious young lady, Lupe, helped me. She was very kind, professional, and helpful. Thank you Lupe!
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July 2023 by Dana Stimson
Such great service. Everyone there was so helpful
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December 2022 by Shannon Bachar
It was my first time walking into a Kendra Scott store and it was very disappointing. No one greeted me and I walked around for awhile unsure of where to find what I was looking for. The store wasn’t super busy either. I ended up leaving due to the lack of customer service. I will not be back.
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October 2022 by Cindy Wenno
I was a little intimidated by the reviews shown here. There are reviews talking about how they treat people of color with ill-mannered or if someone shows up dressed down. Then I came by to the store yesterday to pick up my online order and I was greeted by Lupe when I walked in to the door, while she was finishing up with another group. She offered me a gift box and bag once I told her one of the items was a gift for my sister.I have not come in to shop at the store just yet, so I'd hope it would be the same warm welcome that I had in my previous encounter.Aside from this, my earrings were super cute and I will be coming back to purchase more items.
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July 2022 by McKayla Malloy
Cameron was so awesome helping us with our events with the Dallas Sidekicks! We were able to create a great partnership through Kendra Scott and Dallas Sidekicks to help out in the community!
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June 2022 by Jacosta D.
cameron helped me pick out a necklace for my terminally ill mother. she was so sweet and helpful i will definitely be coming back for myself!
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May 2022 by Dr. Julian Armstead
Buyer beware!Guys, make sure your wife or girlfriend is with you and loves what you get because you cannot make monetary returns. I'm extremely dissatisfied with this policy and made the mistake of not researching policies before purchasing Kendra Scott jewelry. With such a ridiculous policy, I will not be shopping here again. You should be able to return an item that hasn't been worn, bought, and returned within two weeks, and that the person receiving the gift does not like.
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May 2022 by Josie
Went with my mom for an order pickup and did not feel welcome. Should’ve read the reviews because we also noticed that the employees aren’t as warm and kind to their Latino customers.
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February 2022 by Chris Salyards
Very friendly service. Our purchase was gift wrapped nicely and they offered a free gift fir NY grand daughter. She received a necklace.
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February 2022 by Cheryl S.
The staff could not have been nicer . I had to return a pair of earrings that I bought in another city at an outside boutique and they never blinked an eye that I had lost my receipt . Plus there was a sale going on and I got new earrings and a credit gift card toward my next purchase !!
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November 2021 by Laura H.
I tried to return a necklace I bought 2 weeks ago with a receipt and the tags still on. I originally paid $98 for the necklace. They offered me $31 in store credit that I had to use right then. I will never shop at Kendra Scott again. You better not buy anything here that you want to just take home and see if it goes with an outfit because if you buy it...it's yours forever.
