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March 2024 by Eliza B.
Contacted them for a shower/bath remodel. They asked for photos which they received, and gave an appt. I was so looking forward to it. I even got there 15 minutes early. Receptionist's answer was that my appt. did not sync with designer’s calendar. They offered to reschedule . Nope. Won’t go back. Owner could have called to apologise , but didn’t happen . Such poor customer service.
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December 2023 by Katy Polk
We’ve been wanting to update our original 1995 kitchen since we bought our house. When we finally got serious about it, we narrowed our search to 3 contractors. Ultimately we decided to go with KDC after meeting Mary Katherine to discuss our plans.Our designer, Katie, was awesome! We couldn’t have asked for someone better. She encouraged us to go outside of our comfort zone, choosing colors we wouldn’t normally, and we are very happy with the result. She definitely has an eye for design and remodeling our kitchen would have been nearly impossible without her guidance.There were some hiccups at the beginning when our project manager left the job, but the project coordinator, Zach, stepped in to take over the project and he’s the best! He’s so responsive and reassuring. I’m sure he got tired of us nitpicking everything, but he was always happy to help and always addressed all of our concerns.The subcontractors were all top notch. We love the Victors. And the cabinet installer, David, was great. And I can’t forget the floor guys! They managed to match the new floor stain to the existing floor seamlessly. And all of the subcontractors were very careful in our house and made sure to clean up at the end of each day.We were very anxious about being without a kitchen for several months, but overall, KDC made it just about as painless as it could be. We definitely plan on using them in the future for our other remodeling projects.
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December 2023 by Gail
Please consider Kitchen Design Concepts for your next kitchen remodel in Dallas. They do bathroom remodeling and other stuff too! They are not cheap but do exactly what they say they will do and if certain things don’t go right they will fix without charging. Like I said-they are high-end home remodel designers but always do the right thing. We have had our kitchen remodeling project entered in design competitions and were pictured in magazines. Just had our bathroom remodeled, and because of a photo shoot we expect the same for it. Ask for Katie. She is a great kitchen and bathroom designer and tries to keep within your budget.
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February 2023 by Michael Walker
Very impressive work
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February 2023 by colleen donohue
I have my dream kitchen. KDC made the process as painless as possible, and I am happy with everything we did. It really did feel like a partnership and I will definitely do another project with them in the future.
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January 2023 by Marty Page
I have used kitchen design concepts to remodel most of my house!!! Can’t say enough positive things about the experience of working with them!
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August 2022 by Karen Mercado
Kitchen Design Concepts did a major remodel of our kitchen and living areas on our first floor last year.Their planning process is second to none. They delivered on everything they told us to expect and got us back into our house a couple of weeks early and on budget. The results are just beautiful and we haven't had one moment of buyers remorse.When one of my closest friends and her husband had their kitchen+ remodeled by KDC, I watched their process very closely to see what their results and experience would be. Like everyone else, I've heard so many horror stories of remodel/renovation nightmares that I was determined not to live through that if there was any way I could help it.My husband and I had been dreaming about updating our kitchen and public living areas for 17 years. Even though we loved it, we wanted to bring our 1978 home into this century and open it up. Without the nightmares.I read every KDC review on Houzz during my research of companies. The reviews were consistent with what my friend had shared with me about her experience with KDC. After our first conversation, we felt very comfortable moving forward and we have zero regrets about our choice.Every project has its bumps and ours did have a couple. I can't say enough that the way that those bumps were handled were far better and above what I've heard about with other companies. And because of that, I know that I wouldn't hesitate to hire them again to do another project. They take great care of their clients and work very hard to make sure that you're happy with your project.Services: Remodeling
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July 2022 by Billy Peterson, MD
We worked for weeks with Kitchen Design Concepts on a complete kitchen renovation. The company required a $4,000 deposit to cover the design process and their contract promised complete transparency with a commitment to creating a design that stayed within our budget. Not only was our budget ignored, but we felt misled. As the project evolved there was seemingly no effort made to keep us updated on the total estimated project cost.Like us, the Kitchen Design Concepts team put a lot of work and effort into the design process, but unfortunately, the design concept that we spent $4,000 on was not of any value to us as it not only exceeded our budget but was double the budget that we had clearly communicated on numerous occasions. This ballooning cost increase was never communicated during the design process and was only revealed during the final line item review meeting prior to starting the remodeling project. Needless to say, we were extremely disappointed as it was immediately clear that our needs and expectations appeared to have been completely ignored.When we asked for a refund of the deposit, they offered to return half. Not surprisingly they also requested that we not write a negative review. However, immediately thereafter they simply cut off all communication and refused to return any further phone calls or emails. The promised partial refund was never received.Unfortunately, true professionalism is getting harder and harder to find.Services: Remodeling
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July 2021 by Marissa Drix
We used KDC to bring our kitchen from the 80s into 2020, open up our tiny utility room, and convert a wet bar into a closet. All of these spaces are now more functional and look amazing; KDC helped transform the very dated house we bought into a home that feels like us.We had a good experience with the company at every stage of the process. We enjoyed working with our designer and trusted our project manager; everyone we worked with at KDC is extremely knowledgeable about design and architecture/engineering. We trusted them more than other contractors we had in the house doing other projects and wished we had just chosen them and their recommended subcontractors to do those ancillary projects. The workers were courteous and excited about what they were doing; they always showed me what they had completed that day when I’d go check on our house. They finished on time (except for the punch list, which was drawn out due to COVID). The only “negative” thing I have to say is that the design and sales process is a little laborious and scary if it’s your first time going through a renovation, but this is actually what you want. The contract is long but details out EVERYTHING they will do, so you know exactly what you’re getting. You can follow along as they work and point out if something seems awry. Try not to be scared away by this initial phase of planning. It’s all to your benefit.I would recommend KDC for your home renovation projects; my husband and I will definitely be reaching out to them when it’s time to do our bathrooms.
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July 2021 by Katie Russell
We worked with KDC on a kitchen project as well as a built in shelving/murphy bed unit in our den. They were efficient and professional. We are so pleased with the results! It was a pleasure to work with them and we certainly will do so again.Service: Remodeling
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July 2020 by Derek Harjo
We had a great experience with Kitchen Design Concepts.
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July 2020 by Rebecca Leonard
I highly recommend Kitchen Design Concepts! From start to finish our kitchen renovation was handled with professionalism, creativity, expertise, kindness, and punctuality. Our designer, Rebecca, listened to us and helped us to create the design of our dreams. She is awesome! Project manager Ed is second-to-none and was very available and caring with an amazing response time. Each and every craftsman and worker who came to our home was professional, kind, and did amazing work. We are so happy with our results-it has truly changed our lives for the better. We are so happy with KDC!
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July 2020 by truong vuong
We are very impressed with the quality of the work on our kitchen renovation project. They clear our entire query and offered helpful suggestions. We would definitely use Kitchen Design Concepts.
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July 2020 by Jason Crispin
KDC team did a great job on our kitchen remodel. I have referred them to several friends looking for a designer/contractor.
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July 2020 by Lisa Vermandel
Kitchen Design Concepts recently completed a major renovation of my kitchen, living room and dining room. The results exceeded my expectations. I could not be happier with both the functionality and the aesthetic. My kitchen is both beautiful to look at and a pleasure to cook in. I particularly appreciate KDCs planning and design process. Rebecca was exceptional and worked to get every aspect of the design just right. Everyone involved in the project was great to work with and any questions or concerns I had were always quickly addressed. Thank you Mary-Kathryn and Jennifer for my dream kitchen!
