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March 2024 by Kathy Palka
Problems solved....after 9 mechanics, 2 dealerships in 2 states and over years of conflicting info with too much money spent...I found the best care and quality in an auto repair, bar none!Cannot tell you, how impressed I was by the friendliest staff and owner who made my waiting time fly by. Seeing their interactions with other customers was another testament to embracing everyone with the same attention and care. This is my new shop for my auto needs, and I suggest you make them yours!
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March 2024 by Mary Galbraith
Will never choose another mechanic again! They are super helpful and attentive here. My car had been in the shop in east Texas for over a month for an overheating issues, and the mechanic there said he couldn’t find anything wrong. I came back to dallas and took it to Knapp. Took him a few hours to identify and repair the issue. Got the car back next day and it drives great!
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February 2024 by Gaurav Jain
It is one of the finest and most genuine place. The owner is fun loving and the staff is so experienced. Please go here and you’ll have the best time with your car. Highly recommended
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February 2024 by austin nevels
Let me know what I needed to know- didn’t charge me for the check. I’ll be back! Thank you Knapp Auto!
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February 2024 by Rita
The owner and staff were awesome! I actually enjoyed my wait (which wasn't long at all), since Robert made me feel comfortable and was very sociable. I explained to him the issues I was having with my car and he knew right away what was wrong. I had a radiator that had been poorly installed by someone other than themselves and they were able to reinstall it correctly. On top of that, their prices are very reasonable! I appreciate their honesty and will be coming back soon. I think I found my go to car shop and have already started recommending them to people I know. This was only my first experience with them, and I totally trust them!
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February 2024 by Caitlin Huston
I won't ever go to another mechanic shop besides Knapp. The owner was so friendly and nice and able to solve my car issues quickly! Everything was painless and easy, I highly recommend!!
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February 2024 by Neo Powe
Nice guy, fair prices, fast turnaround time
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January 2024 by Abby
I went to Knapp when my passenger front window got stuck rolled down, they were able to get me in the same morning I called, took a look, gave me a quote I told me they could fix it within the same day. The owner was there during my visit and he was such a friendly guy, I never felt like I was going to get screwed by paying too much or anything like I'm afraid of at most car places. I would HIGHLY recommend going here for any car needs. They got me in and out the same day and gave me a discount off of the original price he quoted me, I will be returning for any future car issues I have. Also, as a woman coming back alone to pick my car up, when I arrived, the owner and several of the other male workers were standing outside waiting for me patiently because they noticed a man walking around the nearby area that appeared to be very out of it/on drugs and wanted to be out there when I arrive incase the man tried to approach me. I am so appreciative of their level of customer service, attention to detail, honesty, friendliness and care/safety for their customers.
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November 2023 by Melat Tefera
It was my first time here. And I had a great experience they helped me with my tail light and front light. Robert didn’t charge me anything to install both light. Will definitely be coming back!
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November 2023 by Kelly Slaten
They were absolutely amazing! Our car had the check engine light on and was told at auto-zone that he would need to replace a certain part. We took it to Knapp and they were honest it actually didn’t need the part and needed to be cleaned out instead. We ended up saving money and time, I totally trust them 100% after that because they could have easily lied but didn’t.
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November 2023 by Patrick Gaul
Robert and his team aren’t only experts at all things repair “ aside from broken hearts” <~ per the tagline hahahaha . They are extremely thoughtful of the needs of the customer, speak to you at your level without sounding demeaning. Take this from someone scared to bring a car into a mechanics shop- they don’t take advantage at all. I’ll come here anytime I need assistance moving forward , thanks so much Robert and everyone at Knapp Auto!
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October 2023 by Yvonne m.
Pleased with my alignment! Wish I would knew out this local spot 2 years ago. Will be returning.
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September 2023 by Savannah Heim
this place is genuinely the best auto repair shop i have ever been to. robert, the owner, is an incredible human being that kept me great company while i did my work in the front lobby while they worked on my car. didn’t try to oversell at all, which is common when you’re a girl in a mechanic shop. very transparent and is super honest. overall, the staff is incredibly kind hearted and i wouldn’t want to go anywhere else now. thank u robert for making sitting in a auto repair shop a pleasant experience.Service: General repairs & maintenance
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September 2023 by Besa Mixha
Helped my boyfriend out so much that I had to leave a good review. We both recently moved to Dallas and did not know where to go for auto repairs. Fortunately, we chose the right spot and we will be recommending Knapp to our friends. Thank you!!
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September 2023 by John Nacci
I have used Knapp Auto Repair for any and all service needed on my Ford F350. For anyone searching for a trustworthy, reliable, dependable repair shop, look no further. Robert and his team of experienced mechanics are incredibly helpful and I look to them for all my Auto Repair needs. You can’t do better than this!Services: Auto A/C recharge