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February 2024 by Catrina Austin
Wouldn’t give a star if I had a choice. But the customer service is horrible. There was a error in my children’s insurance information so trying to conference the representative from their insurance and the pharmacy representative, the pharmacy representative clearly had the phone just place down not trying to correspond or help. The representative had to call her. The 2 prescriptions that I were told were ready, their now stating only one is ready. The customer service is horrible and they do not pay attention at all
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December 2023 by karyn parks
Prompt & courteous
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September 2023 by Kyle O.
Several products I just purchased express last month. And my car was sprayed with silly string while I was inside.
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August 2023 by Catherine B.
I have been coming to kroger, Wynwood, for 20 or so years. I've had many problems and quit for 5 years. They cleaned up their act but now they are going downhill again. Customer service absolutely awful. Freezers are defrosting and Dirty. Some of the frozen foods have thawed and refroze. Food was AWFUL!! I've had to return items that I found were months expired. When I asked for help, I was told to go to Customer Service myself and get cigarettes!! Store is dirty and shelves poorly stocked. Many new employees and poorly trained.
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April 2023 by Ramonika S.
Go on Monday's or week days when they restock fresh items. They don't take Apple Pay and the fruit isn't the best. But that seems to be everywhere now a days.
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April 2023 by angela pappas
What is that smell????? Just shut the whole thing down. Ive reached out to corporate and still no reply on any improvement.
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January 2023 by Edna G.
This afternoon after I do my errands and I'm close in this Kroger store in Wynnewood Village I get in and happy to see something to buy but my first plan was to see my co-worker name Maria who was a manager in Bakery in this facility. Maria and I used to worked in Bakery in 436 Cedar Hill Kroger?? I'm out of this company because of all the reasons from co-workers to co-manager to The highest ranking? You name it you have it?? Lots of gossiping in that store which I don't like it ?? That's one thing why I left the job? Now I was in Bakery try to ask the manager my co-worker way back three years ago just to catch up and see her? I asked the Spanish lady who was making a cake and this is her second time she talked to me RUDE nasty and mean?? She was on her phone yesterday while I'm asking her where is your manager Maria Hernandez and guess what is her answer was abnactious indecent and it seems like she don't wanna be bothered to talk on her phone loudly?? FYI- she's on duty while making her decorations with the cake she is making taking super loud on her phone giving be a mean face no attitude at all? Today I asked her again where is Maria sea means and seems like she has no brain at all?? I am not an employee nor a mean ass to her?? She look at me and shake her head and told me she doesn't know what I'm taking about and she said something that I can not take but I just hold my temper for her?? Number one FYI-we can not PLEASE everyone ok? But you are at work and you should be nice friendly to anybody inside your store ok?? Now if you have a problem at home never ever brought at work and you act like a FOOL and BITCH to your costumers ok? Bitches you are ?? You supposed to go home or go to computer and answer all the monthly learning so you should know better than that ok Spanish old bitch lady?? Good luck to you I will report you as well in corporate taking on the phone while on duty??? Nasty Plqce with Jean and attitude employees?? Same in Camp Wisdom there is a dumb black men I just asked if you have a chitlin?? Yes or no was the answer to me?? His answer was bye bye?? Dummy ass mean and Morons all over ??
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October 2022 by Ron S.
I only go to the store if I have to. Are usually drive to another Kroger 15 minutes away, because it's nice and clean and updated. This Kroger has vinyl floors that are disgusting dirty with large gases in it. The store is never clean. Most of the carts are rickety and they only have one cashier. There is another Kroger in Oakland that has been updated twice in the past 10 years. This one probably 20 years. The owner doesn't care in Kroger doesn't care that the store is outdated and in bad condition
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September 2022 by Kayla M.
Sabrina is amazing. she works in the deli area and is so kind/ helpful. every time I come up there she always knows where everything is and should get a raise! she does well at her job
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August 2022 by Jessica Rodriguez
Pharmacy manager very rude. I called about prescriptions and the automated machine said it’ll be done at certain time. When I get there scripts not ready talking to one lady and I’m telling her the machine said certain hour. (I got time off to come get script). Pharmacy manager not minding her business while she’s doing something else jumps in place and other employee goes does what mngr was doing and basically tells me it’ll be done 5 hours later and tells me “we’re done here and if I don’t like service I can have prescriptions sent somewhere else. What kind of service is that? I was being rude at all. Maybe first employee told me 2 times that scripts weren’t ready but it was because I was trying to see if they can work on them I would have waited for themTo get filled. But was just rudely dismissed.
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June 2022 by Elizabeth Mendez
This store is employing such unprofessional people that work Saturday nights at self check out. Cussing and talking with the "security" like they are on break.
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March 2022 by Mico M.
It's so sad that this is the only real grocery store in the area where they are putting hundreds of millions of dollars to bring up the area. This Kroger is a trash hole. I bought chicken that was suppose to be fresh, it ended up having mold that ended up in my mouth. Their customer service is a joke. Rating it one star is GENEROUS. I have no idea why this place is permitted to still be open. It should be condemned. A lot of the times I go the shelves are empty, their produce is vile, and their prices have started to rise pretty drastically. I'm so happy I'm leaving the area. I only went here cause I was desperate but on over 10 occasions I've had to walk right out after shopping and not take any food because they will only have a a few check outs open while the line is down the isle and employees will literally just sit there and watch and do nothing. They do have a good deal on dog food... and that's about the best food item selection in the entire store. Hope this places goes out of business soon cause it's just a hell hole at this point.
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January 2022 by Dana Lincoln
This pharmacy is terrible! They call and tell you your prescription is ready you drive up there stand in line for 20 minutes for them to say it will be ready in 2 hours. This is the 3rd time this has happened with my mother's prescription. Transferring all her scripts to Walgreens.
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December 2021 by Lauren Wahlstrom
I got my booster shot today, the two women working the pharmacy are so lovely and working so hard they are amazing
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October 2021 by Audra Hollie
The pharmacist refused to fill a controlled substance prescription for a client's dog. Said it was against the law. Veterinarians are except from that law and it was just very unprofessional of the Pharmacist to refuse service for a client and their much needed fur baby. I wish I could give negative stars.
