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October 2025 by Brian Smith
Drivers: When coming in from I-20 and going south on Hampton, turn right onto Beckleymeade Ave (at the stoplight). Then you can turn left on Stoneview & or Aurobahn. There's a no right turn restriction on Danieldale because it's a turn you wouldn't be able to make anyway.. Once you get there, you might have to do a 45 degree dock up depending on what employee cars are in the way.
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October 2025 by TRELLA MCDANIEL
Called twice for customer service. No return call.
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August 2025 by Shane Durkin
Fast load unloaders great job
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August 2025 by Nathan Harley
Can't get an operator to answer the or a call back
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July 2025 by Renea Burdine
Excellent! Very helpful and packed my furniture with care.
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October 2023 by Gerardo Gutierrez
Excellent place to download
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August 2023 by Joyce Kerber
Guys here are awesome. Friendly and helpful.
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April 2023 by Richard Murphy
Had to go pick up a chair for a friend that needed it right away. Delivery was going to take too long. Guys at the warehouse were helpful and friendly. There wasn’t a large number of people picking up so things moved quickly. It’s not exactly obvious where to go but you proceed to the east side of the building to the loading docks. Signs tell you what to do from there. The guys shrink wrapped and loaded the chair quickly and we were on our way.
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February 2023 by Walter R
I would absolutely not recommend shopping at this store or purchasing a Lazy Boy product. I give them two stars only because there are some professional, long time employees from a time when this was a decent store and sold a quality product.If you do buy a product here, and never need service after the sale, you will most likely be satisfied. If you have a problem with your furniture after the sale it's a disaster. The so called "lifetime warranty" isn't worth the paper it's written on. It covers parts only and after paying service fees and labor you might as well throw your furniture away and start over. We tried dealing with two different "customer service" agents in the ****** area. One would not return our calls and the other was so rude we gave up speaking with her.I wish I had done more research and looked at reviews prior to our purchase. Lazy Boy has a long list of unresolved customer complaints and it appears there is no one in a position to correct the problems who cares.Buyer beware !!!!!
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March 2022 by Kenj zupkie
1700 dollar Recliner broken after 9 months can't speak to anyone in warranty you have to leave a message and wait for them to call on a random number don't miss the call or you will have to wait another 24 hours ???
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November 2021 by Don K
Went with a friend to pick up a recliner. Excellent service got us out of there in a very timely manner.
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October 2021 by Voski Green
They was fast! And there are some good looking ladies there to!! Lol
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October 2021 by Jeff Wessels
They were great. They even load up my chair for me. Lazy boy is always very customer service oriented.
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September 2021 by G Smith
Picked up my new recliner! Manuel who was working the customer service counter was amazing. He was friendly, fast, and literally multi tasked with three of us picking up. He opened the box up for me to check out the recliner and then taped it all back up neatly. Give Manuel a raise, he is a hard worker in extreme heat conditions since your warehouse is not air conditioned. Thank you again Manuel!!!
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August 2021 by Ginger Martinez
We picked up our rocking recliners from this warehouse. Staff are very attentive, hard workers. There were several people in line but the guys are very organized and were super fast loading everyone all the while being very diligent not to cause damage to the merchandise or the various vehicles.
