Covance Clinical Trials - Dallas

LabCorp
Hours: Covance Clinical Trials, operated by LabCorp, is a clinical trial facility. Reviews describe a mix of experiences. Positive aspects frequently highlighted include a professional, polite, and friendly staff. The facility itself is consistently noted as exceptionally clean, with spotless clinics, dorms, showers, and bathrooms. Accommodations are rated highly, with multiple TVs and places to relax. The provided food is often described as good and better than expected. The screening process is considered great by some, and payment for compliance is issued in a timely manner. However, significant criticisms are raised regarding communication and organization. Many report extreme difficulty contacting anyone, with unreturned phone calls and messages being common. The scheduling process is described as a time-consuming gamble, with last-minute notifications for appointments and sudden changes. Participants often feel uninformed about the study status until less than a day before check-in. Some report being sent home shortly before or even during dosing due to sudden criterion changes, which can be frustrating. There is also feedback that written codes of conduct are not provided beforehand, leading to occasional disturbances in shared dorms. A few reviewers mention systemic issues with participant accounts being locked, preventing future studies. While many have positive experiences and recommend the facility, others find the process disorganized and communication poor.

1. Dallas, Texas