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January 2024 by Alexandria F.
I've been twice in the last 2 weeks and both experiences were nothing short of amazing. Lab work is not fun but both phlebotomists I've had were patient, kind and experts. So thanks for this location & staff!
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November 2023 by Abby S
I had an absolutely horrible experience here this morning. I’ve never had an issue with any other Labcorp location but today was different. The woman at the front desk was beyond unprofessional and so rude. She acted like I was an annoyance for asking simple questions and was verbally aggressive to the point that I left without even getting my blood draw done because I felt so uncomfortable. It’s really a shame that the staff at this location thinks it’s okay to treat people this way. I really hope whoever manages this location takes all the negative reviews seriously because the staff treating people that way is completely unacceptable. To anyone reading, save yourself the headache and avoid this location.
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September 2023 by Nani Timmons
They turned people away for a pre employment drug screen at 4:20p even though they close at 5:00p. They test only takes about 10 minutes. What’s the point of being open until 5 if you stop working at 4?
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August 2023 by Nicole Rodriguez
Jessica was great today drawing my blood. She was so patient and kind! She is great! Thanks Jessica :)
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April 2023 by Irene Zhou
Walked in for a routine test. I ordered the test thru another website so I already paid for the service when I arrived. Only waited for about 10min then they took my blood. Very quick and friendly nurse.The location is inside the Texas neurology building. I went to the wrong building first but some staff in that building helped me get to the right place.
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March 2023 by Roz Houston
Needed extensive lab work and a breath test. Jessica was outstanding, 5 stars! Very warm and professional greeting and intake. She needed 10+ tubes and the procedure was quick and painless. She help me relax and talked to me like we were good friends. She is clearly performing at an expert level, her experience is glaring. As I was departing, I noticed her certifications and tenure as a 20+ year phlebotomist. Glad I got Jessica!The major opportunity for improvement is the directional update on the website and parking areas. It would be helpful to know that Labcorp is located inside of Texas Neurology on the North side of the building complex, accessed at the corner of Mockingbird and the north central expressway. Texas Neurology has excellent directional signage by the way.There are no Labcorp signs directing to their location. Labcorp is not visible until you find 6080 Bldg. Once inside, directional signage is visible and helpful. Please fix this, being lost in the Bldg maze and looping the expressway is causing unnecessary stress on your guest and pressure for your employees. People are arriving with high cortisol levels and ready to fight or flee. This requires the employees to be really strong in service delivery or conflict will be inevitable resulting in unfair ratings, as already revealed. The on-site complaints must be mentally exhausting for the local team and worse, they have no control to fix an obvious problem. Management, you can do better!Keep up the great work Jessica! Now that I know the straight way I will definitely seek you out if and when I need more labs.
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January 2023 by E B
No clear check-in instructions and when you go to the window if you have a question, the employees are rude like they don’t want to talk or give you answers about anything since you are supposed to check-in through the “labcorp express” system. The current check-in system is through an iPad that takes way longer than it needs to rather than handing over your already printed lab order, DL and insurance card. It’s an inefficient process; if the company was trying to implement more efficient measures then they should probably provide better employee training.
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January 2023 by Aubree S.
it's hard to find a good labcorp location but this one exceeded my expectation when i went! Check in was very easy and i was in and out in under 20 minutes. The staff was nice.
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December 2022 by Aim me
Very fast virtual check-in process. Jessica the phlebotomist was super gentle and quick as well. Literally 5 mins in and out. And she was short staffed but didn’t seem like it. Go into the back parking of The Beeman Hotel, park in the floor parking or in the garage. Walk into the building that says Texas Neurology Main Entrance. Turn right to the hall upon entry and go to the end of the hall to check in. There will be signs saying Labcorp this way.
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December 2022 by Aime H.
Very fast virtual check-in process. Jessica the phlebotomist was super gentle and quick as well. Literally 5 mins in and out. And she was short staffed but didn't seem like it. Go into the back parking of The Beeman Hotel, park in the floor parking or in the garage. Walk into the building that says Texas Neurology Main Entrance. Turn right to the hall upon entry and go to the end of the hall to check in. There will be signs saying Labcorp this way.
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December 2022 by Kyle T.
The process was very smooth. The lab tech was very kind and friendly. Would recommend getting your labs drawn here.
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November 2022 by adam underwood
For those seeking anything helpful, run far away from here. I. In 10 minutes in the waiting room, after witnessing a self harm psychotic break and the staff exacerbating the issue and than saying that it doesn't effect my tests. I had just listened to a pregnant lady leave her husband or kill herself.
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September 2022 by Elizabeth Spring
Easy to access location. I didn’t have an appointment, but didn’t have to wait long at 3:00 Thursday afternoon. Christina was very kind, and did a great job with my blood draw.
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September 2022 by Ereezie
RUDE, RUDE, RUDE! Old lady is sooooo rude, I just left here she lied and said they were closed before they were supposed to be, it was not 5:00pm. The last time I came last week at 4:30pm, they had a sign on the door, that said they close at 4:30, but the website says 5:00pm. This is terrible to mess with people's health like this! I thought Labcorp was a professional company. DO NOT GO HERE!!!!
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July 2022 by Kamryn Gamble
Disgusting unprofessional old women who laugh at patients when patients weren’t aware they needed doctor prescribed blood work to visit this lab. Ugly old hags
