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November 2023 by Samuel Uy
Love the tailoring service! My old jeans now have a new lease in life
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June 2023 by Stephen W.
This must be a new location because the only other Levi's store that I know of is in Plano, so the location in NorthPark is really convenient. I went here for jeans, obviously, and was very pleased to find someone who helped me with the size and style I wanted to buy. The selection was good and what I wanted was in stock. The store was clean and well-laid out. There are 5 or 6 dressing rooms so the wait is not long. Overall, it was a successful trip and I was in and out in less than 30 minutes.
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June 2023 by Longhorn1288
I don't like to leave negative feedback but today i stop by this store to exchange different size, this sale person or manager told me that i bought from outlet so i cannot exchange it.Later I found out that my jeans were not from outlets. I bought from premium store. She should be able to exchange for me.What a liar! Folks beware with this store sale person.
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May 2023 by Roxy Maddex
First time trying Levi's brand, and all the associates helped me find my fit, style, and colors I wanted. Great customer service!
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March 2023 by Lachlan Matthews
Amazing customer service. They are always are willing to help you find what you look best in.
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January 2023 by mike donceel
Needed an exchange without a receipt and they took care of me! Also pulled the size jacket I needed when I called and held it in the back until I could arrive hours later. Definitely recommend!
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January 2023 by Courtney Hoffses
The employees here are so kind and helpful. I really appreciated them taking the time to help me answer so many questions.
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December 2022 by Luis Felix
my parents had a great experience with a worker name Jessi or Jenni. On the other hand, as they walked off, they heard one of the managers refer to them as cousins and laughed like if my parents didn’t understand her. This comment was really racist and made my parents feel really uncomfortable. Weekends can be busy for holidays, but there was also no reason for the same manager to be rude to her own employees when they’re just doing their best. Definitely need some changes in this store and will not go back to shop there.
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December 2022 by Dayana Alvarado
Walked in everything was good. I was just looking around trying to shop . The sales associate was very nice and helpful most of girls were expect for one person not sure is she the manager or shift lead . She was making strange faces or not so pleasant faces like if I didn’t belong there .not sure if it was how I dress or my skin color but it seem she hates her job . Racist vibes ??? TF LADY . Some red head . This lady need replacement .
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December 2022 by The Courville's
Terrible customer service in the store today. I needed to exchange a shirt for a different size and was told a receipt was required.
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November 2022 by Myesha Bryant
It's the custom tailor shop that's going to keep me going. My boyfriend love the brand and it's close to home.
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October 2022 by Christine Campbell
Good customer service and sales.
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October 2022 by Chris Nelson
I didn't buy anything!! (I'm not a jean wearer anymore) But if you are, you'll love it!! They even do alterations on the spot.. They're ready for you!!
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September 2022 by Stryker Rad
One of the best Levi's stores and they have the customization ability to make it shorter or add custom labels and stuff. Employees are amazing as well very kind , helpful and friendly.
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September 2022 by Christine Yoo
Levi’s product review: Their jeans are pretty good if you get the right line. Overall, the quality varies depending on the type of store you get them from.Dallas store review: This location in Dallas has staff who don’t seem to know their corporate policy. I’ve spoken to two customer support agents (before and after speaking to the manager) and was told that paper tags are not required to be returned in-store — clothes are returnable as long as the sewn “cloth” tags (size, material information) are attached. The manager tried to inform me that the “paper” tags were needed when I tried to confirm that information.The Plano West location is also in a more affluent area, but they were significantly nicer and more helpful.
